Customer Service Entry-Level
Resume:
RICYAH QUICK
PROFESSIONAL SUMMARY
Responsible cashier who is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail- oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi- tasking aptitude. Punctual and honest cashier with a solid background in retail and fast food environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier positions. Ready to help the team achieve company goals.
SKILLS
Customer Service Customer Assistance
Work Ethic and Integrity Patience and Empathy
Cleaning and sanitizing Money Handling
Cash Handling Time management skills
Cash handling and management Reliability and punctuality Cash Register Operation Customer Relations
Order Taking Written and verbal communication
Basic Math Competence Issue Resolution
Guest inquiries
WORK HISTORY
February 2023 - Current
Dollar Tree - Cashier, Huntsville, AL
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
•
• Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
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• Helped customers complete purchases, locate items, and join reward programs. ***********@*****.***
Monroe, NC 28112
EDUCATION
High School Diploma
Monroe High School, Monroe,
NC
June 2023
Freshman-Junior Officer
Sophomore-Reporter
Junior-1st Vice President
Senior-Student Advisor
Freshman-Veterinary Science
and Poultry Judging
Sophomore-Food Science:2nd
in State as a team
Junior-Poultry Judging and
Food Science:3rd in State as a
team
Senior-Poultry Judging and
Food Science
Extracurricular Activity: FFA
2019-2023
•
• Officer 2019-2023
• Competitions
Completed AP courses in AP
Biology and Calculus
•
Extracurricular Activity:
Marching Band Flag Team
2021-2023
•
Elected Captain of Pure
Elegance Flag Team
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Extracurricular Activity: Trio:
Upward Bound Math and
Science 2021-2023
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January 2023 - Current
Bojangles' - Cashier, Huntsville, AL
March 2021 - Current
Bojangles' - Cashier, Monroe, NC
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues. Handled multiple payment methods securely, minimizing discrepancies and potential losses.
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Contributed to store success by maintaining high standards of cleanliness throughout the facility.
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• Addressed customer needs and made product recommendations to increase sales. Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
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Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
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• Performed cash, card and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
•
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
•
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
•
• Answered questions about store policies and addressed customer concerns. Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
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Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
•
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
•
• Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
•
• Restocked and organized merchandise in front lanes. August 2021 - March 2023
Captain D's - Night Shift Lead, Monroe, NC
• Stocked, tagged and displayed merchandise as required. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
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Handled multiple payment methods securely, minimizing discrepancies and potential losses.
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• Answered questions about store policies and addressed customer concerns. Enhanced customer satisfaction by providing efficient and accurate cash transactions.
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Contributed to store success by maintaining high standards of cleanliness throughout the facility.
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Provided backup support for other departments when needed, showcasing versatility within the environment.
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Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
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I maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
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Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
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Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
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Reduced overtime expenses through effective resource allocation and time management strategies during night shift operations.
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