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Profile

Harwinder Kaur

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I have a genuine interest in the hospitality industry and previous experience working in this field as given me an insight into the varied opportunities it offers for a fulfilling career. I am a good communicator and I have developed excellent customer service skills. I understand need for string time management abilities for this industry and I am flexible to work shifts including weekends and public holidays. I ultimately would like to work with the preparation of food in the kitchen, but am happy to start in a customer service role. I will provide a high level of service to my employer and customers and am happy to undertake any training in conjunction with my employment. Education History

Name of college Years

Advanced Diploma of Hospitality Glen Institute in VIC 2022 Diploma of Hospitality Glen Institute VIC 2021

Certificate IV in Hospitality Glen Institute VIC 2021 Certificate III in Hospitality Glen Institute VIC 2020 Certificate III in individual support (Disability) 2023 Skills Summary

Proven customer service experience in a high pressured environment. Friendly and professional attitude with the ability to build quick customer support. Good problem solving abilities with the ability to troubleshoot to find solutions. Able to resolve customer complaints.

Excellent communication skills with the ability to relate to a wide variety of people and provide a high level of customer service.

Energetic and highly motivated work independently as well as within a team. Good understanding of the OH&S and high supervisors and other team members. Employment History

Kitchenhand I Waitress 2020 – 2020 Shihara Indian Restaurant Responsibilities:

• Provide perfect service experience for restaurant patrons.

• Taking food and beverage orders

• Present menu, answer questions and make menu recommendations

• Serving of foods and drinks ensuring hot food is hot and cold food is cold.

• Serve customer in an accommodating manner

• Assist in keeping the restaurant clean and safe

• Process payments of food and drink orders with the cash register Provide excellent customer service

• Coordinate with kitchen staff to deliver accurate food orders Coordinate and pack accurate take away food orders

• Manage the cooking of food in deep fryers

• Set up and preparation of tables in readiness for customers

• Working collaboratively with colleagues in a fast paced environment Just Threading Beautician 2021_2022

Responsibilities:

• Liaised with and built rapport with customers

• Facial hair removal including threading and waxing Tinting eyebrows and lashes

• Scanned with CamScanner Lash Lifting

• Facial massaging

• Bleaching of skin tones

• Answered phones and booked appointments Cleaning of equipment and store EFT and cash payments

• Purchasing and replenishment of stock

• Cash Bank Deposits

• Co-ordinating and working within a team

• Waxing whole body

• Lash lifting

• Tint eyebrows and lashes

Beautician

The Beauty & brow Parlour (2/2/2022 to 2/4/2023)

• Threading/waxing

• Facial Massaging

• Tinting eyelashes/eyebrow

• Cash Bank Deposits

• Co-ordination and working with a team etc

• Waxing whole body

• Eyelash lifting

Cook

Benetas Lovell House- Residential Age care in Caulfield North VIC 3161

Responsibilities:

• Maintenance of accurate kitchen documentation

• Maintenance of stock at pre-determined levels

• Quick and efficient serving of food and meals at appropriate temperatures

• Cleaning and maintaining kitchen area and equipment

• Check the food temperatures before serving the food to residence

• Set up of dining area before starting the meals

• Cutting the vegetables and prepare foodstuffs, also help to prepare simple dishes

• Set up the tray according to rooms or allergy

• Follows the kitchen Rules, completing daily duties

• Making sandwiches or potages toaster breads

• Making cordial or drinks required

• Grilled chicken or steam veggies

• Garnish the desserts

• Serving foods

Chef

The sanctuary cafe near the dicky beach 29-4-2023 to 21-12-2023 Responsibilities:

• Receive the delivery and check it properly

• Cook the all recipes of the Menu

• Change the Menu according to requirements

• Prep of vegetables, meat and deforest the sea food

• Good communication with others worker

• Making coffee

• Making the menu or roaster for weekly.

• Making chicken Gravy

• Receiving the delivery or order the stock for kitchen

• Cook belly, bacon, chicken, salmon

• Curmed the fishes

• Battered Fishes, chicken, Onion Rings

• Making Beef patties for burger

• Making pan cake

Chef

The Curry dhaba malibu beach OLD 21-024

Responsibilities:

• Cutting vegetables

• Making menu or roaster

• Order the stocks for kitchen

• Receiving delivery or check stock

• Making all dishes accordingly menu

• Making naan or dough

• Completing daily responsibilities

Chef

The Indigue Indian restaurant QLD

• Checking the cleanliness of equipment and operation of premises before production runs to ensure compliance with occupational health and safety regulations.

• Checking the quality of raw materials and weighing ingredients.

• Kneading, maturing, cutting, moulding, mixing and shaping dough and pastry goods.

• Preparing pastry filings.

• Monitoring oven temperatures and product appearance to determine baking times.

• Coordinating the forming, loading, baking, unloading, de-panning and cooling of batches of bread, rolls and pastry products.

• Glazing buns and pastries and decorating cakes with cream and icing.

• Operating machines which rolls and mould dough and cut biscuits.

• Emptying, cleaning and greasing baking trays, tins and other cooking equipments.

Chef

Banjo bakery and cafe Tasmina

• The preparation and baking of a wide range of products, ensuring consistency and excellence in every item.

• Develop and test new recipes and seasonal menu items

• Manage inventory, order supplies, and maintain cost-effective operations

• Ensure compliance with food safety and sanitation standards

• Maintain cleanliness and organization of bakery workspace

• Monitor ingredient quality and freshness, addressing issues promptly

• Ensures compliance with all applicable laws and regulations

• Ensure compliance with food hygiene and health and safety standards. Support worker in Sundale age care QLD

• Giving help to residential to making bed, maintain cleaning in the room.

• Completing the play activities with them

• Giving help to go to dining room and assist with eating

• Playing Games with them

• Helping for showering or toilet or changing pads

• Completing daily progress report

• Follows the rules of organization

Volunteer Work History

Education Support / Teaching Duties:

2011 - 2013 Punjab Public School

• Supported students of low numeracy and literacy skills

• Educated and supported students through reading processes

• Provision of activities including learning through dance

• Teaching of writing including base letter forms

• Created a library environment including cataloguing of books for student use

• Creating a safe and inclusive environment for students

• Building relationships with students and parents

• Attending parent meetings and providing feedback Interests:

• Books which includes reading and cataloguing

• Cooking and preparation of food

References

• On request

Contact this candidate