Customer Service Team Member
Resume:
Candace Miller
St. Louis, MO *****
**********.*@*****.***
Extensive Hospitality and Customer Service experience. Cashier. Processed Check/cash payments/ disbursements for Insurance agents from qualifying final expense applicants. Attention to detail, Inventory and accounting procedures
Willing to relocate to: Saint Louis County, MO - Clayton, MO - St. Louis, MO Authorized to work in the US for any employer
Work Experience
Processor
Amazon-Berkeley, MO
December 2023 to Present
Responsible for set quota in fast paced environment electronically scanning, and intricately, individually screening and examining customer returned items packaging and placement Food Service Specialist
SFE - Southwest Foodservice Excellence-St. Louis, MO November 2021 to Present
Assistance in fast paced food preparation and service for St Louis Public High School Students, (SOLDAN INT STUDIES)Employees of diverse ethnicities. Cleansing and sanitation of commercial kitchen facilities and utensils. Position also requires patience, flexibility and ability to communicate with and adapt to diverse personalities, and attitudes with professional courtesy. Airbnb Cleaner (part Time/on Call)
Vector Travel (Air B & B)-St. Louis, MO
August 2021 to November 2021
1. Disinfected (area or item rooms bathrooms counters equipment)
• Cleaned and organized bedrooms, restrooms and kitchen
• Prepared linens
• Kept rooms stocked
• Washed dishes
• Cleaned windows
• vacation rental, apartment building, private residence and hotel housekeeper
• Removed waste daily
• Frequent contact with residents providing excellent customer service and welcoming Janitorial Worker
MERS/Goodwill /Metro bus main shop-St. Louis, MO
August 2020 to June 2021
Primary duties are providing extensive janitorial services and maintenance of the Metro bus main shop/ call-a-ride facility garage, warehouse and offices. Event Staff
Andy Frain Security-St. Louis, MO
September 2016 to July 2020
Security of company and patrons at various events. Appliance of rules and regulations of entrance and exits, personal property search. Ticketing, crowd control. Appointment Setter/Customer Service
Senior life insurance company-St. Louis, MO
August 2014 to April 2016
Call center duties include inbound /outbound customer service assisting agents with appointments for seniors in St louis and other Midwestern cities for final expense and life insurance...experience includes office management and professional person to person contact with people of all ages and diversity. Experience with Windows 10, data entry, fax, scanner and various office technology. Room Attendant
Hilton Downtown St Louis-St. Louis, MO
May 2012 to December 2013
Various duties included cleaning, vacuuming, dusting with use of cleaning equipment and chemicals required. Assurance of guest comfort and housekeeping services requested when needed also immediate assistance if required by guest. In accord with company security, rules and standard operating procedures.
Housekeeper
Motel 6-Bridgeton, MO
March 2010 to March 2012
Assurance of clean and efficient guest rooms..cleaning of bathrooms, vacuuming, dusting, deep cleaning, laundry duties.
Room Attendant/Housekeeper
Quality Inn Airport-St. Louis, MO
February 2004 to January 2005
In accordance with standard operating procedures assured that guests and any customers were comfortable and rooms are cleaned used cleaning solvents and chemicals and equipment required and approved by OSHA and Hospitality management
Customer Service Representative
Charter Communications-St. Louis, MO
June 2001 to February 2003
Inbound /outbound calls in major call center assistance with customers with cable packages, choices best fit for individuals /families and homes /offices..troubleshooting when necessary for technical difficulties. Contact with people of all ages and diversities
Education
13 in Paralegal Studies
Barclay College - St. Louis, MO
September 1987 to August 1988
High school diploma
Charles Sumner High School - St. Louis, MO
September 1978 to May 1982
Skills
• Phone etiquette (10+ years)
• supervision
• Custodial Experience (10+ years)
• Food Service (Less than 1 year)
• Research (3 years)
• Cold Calling (5 years)
• Remodeling (1 year)
• Adobe Acrobat (2 years)
• Manufacturing (2 years)
• English (10+ years) (10+ years)
• Merchandising (2 years)
• QuickBooks
• Quality Assurance (1 year)
• Windows Xp (7 years)
• Customer Service (10+ years)
• CSR (7 years) (10+ years)
• Hospitality Experience (10+ years)
• Windows 10 (5 years)
• Medical Records (2 years)
• Microsoft Outlook (3 years)
• Negotiation (5 years)
• Interviewing (3 years)
• Industrial cleaning (5 years)
• Event Planning (2 years)
• Case Management (2 years)
• Food Preparation (Less than 1 year)
• Guest relations (2 years)
• housekeeping duties (10+ years)
• Customer Support (5 years) (10+ years)
• Hand tools (2 years)
• Call Center (10+ years)
• Management (2 years)
• Assembly (4 years)
• Typing (10+ years)
• Customer Care (10+ years)
• Cleaning Experience (10+ years)
• Legal Research (3 years)
• Personal Assistant Experience (5 years)
• English Fluent reading writing speaking comprehension and proofreading (10+ years)
• Cleaning (10+ years)
• English (10+ years)
• Writing Skills (10+ years)
• Office Management (3 years)
• Proofreading (10+ years)
• Expert (10+ years)
• Communication skills (10+ years)
• data entry (7 years)
• Recruiting (2 years)
• Warehouse experience (6 years)
• Administrative Experience (10+ years)
• Human Resources (1 year)
• Payroll
• Transcription
• Hotel experience (8 years)
• Legal Drafting
• Conflict Management (2 years)
• Intake (2 years)
Certifications and Licenses
Paralegal Certificate
ServSafe
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