Customer Service Administrative Assistant
Resume:
Lori-Ann Pevide
Berkley, MA *****
**********@*****.***
www.linkedin.com/in/lpevide
EXPERIENCE
**/**** – 06/2021
Custom Soap Wrapper - PRIDE, Inc./PRIDEWRX– Taunton, MA
Wrap and assemble a luxury soap product. This product is professionally hand wrapped to then be shipped and sold all around the world. Consistency is a must with a nice tight, clean professionally wrapped soap.
04/2017 - 09/2019 Production/Administrative Assistant - PRIDE, Inc./PRIDEWRX – Taunton, MA
Packaged multiple types of products per client’s instructions. Provided reception support for entire company. Entered data, work slips and DDS State billing. Created charts in Excel and Word and fulfilled mass mailings for multiple departments, including Executive Director. Created forms, id badges and business cards for all personnel. Printed up daily reports for production department. Maintained all information regarding yearly Golf Tournament. Sent thank you letters for all donations. Reconciled credit card purchases with credit card bills for Business Manager. Sorted mail and put everyone’s mail in their designated mailboxes. Filed away the accounts payable and work slips and dated them for yearly audits and for State purposes as we are a Not-For Profit Organization. All paperwork is proofread to maintain accuracy and managed to do my work in a timely manner. Attend mandated staff meetings.
03/2015 - 11/2015
Office Assistant - Paramount Tool, LLC. – Fall River, MA
Provided reception support, handled phones, retrieved and opened mail, filed, scanned and data entry. Also, managed email account, used Word, Excel and added account payables and created invoices in QuickBooks.
01/2014 - 03/2015
Floater/Clerical - Pancon Corporation – East Taunton, MA
Generated and closed work orders, data entry, maintained information/inventory in Syspro. Staged work for machine operators, used heat sealing machine, worked with Microsoft Office software.
03/2013 - 01/2014
File Clerk - Law Offices of Deborah G. Kohl – Fall River, MA
Pulled client files for appointments, court dates and review. Filed away client documentation accurately and efficiently. Used Time Matters and office equipment.
07/2012 - 10/2012
Assembler/Deburrer - Majestic Staffing – Plainville, MA
Assembled and deburred product by hand, hand press, under microscope with hand tool and by machine press.
10/2011 - 02/2012
Production Control Coordinator/Packager -
Co-Worx Staffing - Taunton, MA
Packaged kits for assembly. Received pieces, labeled and sent product to quality for inspection. Once inspected, pieces are dated and shelved for future kits. Used Oracle for inventory, used Microsoft Office software and Lotus Notes.
05/2010 - 01/2011
Boxing Associate – Millstone Medical Outsourcing – Fall River, MA
Inspected sealed product for imperfections/foreign materials. Followed client specifications for boxing their products. Worked in a clean room environment wearing scrubs, hair net and lab coat.
10/2007 - 05/2010
Clerical/Quality - Professional Contract Sterilization, Inc. (PCS, Inc.) – Taunton, MA
Reviewed/proofread documentation after product had completed sterilization. Maintained company and customer documents. Provided reception support, handled phones and used office equipment. Used basic computer, called clients and truck companies to schedule pickups and shipped products internationally.
12/2006 - 10/2007 Clerical/Quality/Supervisor - Strictly By-The Book – Fall River, MA
Inspected, scanned, shipped, picked and packed books for retail stores, schools and website orders. Metered mail, customer service via website, generated orders, designated assignments to employees and comparison priced books to sell on our website. Used RF scanner gun to enter and maintain inventory.
09/2001 - 11/2006
Quality/Clerical - CHF Industries, Inc. – Fall River, MA
Audited packers work, created packing slips, bills of lading, shipping manifests and packer error reports. Handled phones, scheduled pickups, maintained company and customer documents. Used FedEx and UPS to mail out consumer orders, used office equipment and took physical inventory twice a year.
EDUCATION
Unemployment/Bristol Community College – Microsoft Office and QuickBooks Certificate 2016.
Bristol Community College – Attended Secretarial Science courses.
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