Beverage Manager Be A
Resume:
Jean Donald st aubin philippe
In search within a hotel to be a
Food& beverage Dir
My exp:
** ***** *** ** * food and beverage manager
**** **** **** **** ********* md 21229
HS:Montgomery blair :general studies
Strayer university
Bachelor of science
Hotel mgt/restauratiom
Consumer travel
langauges
Marriott international
Holiday inn
Hyatt the grand
Kenwood golf country club
Turf valley resort
Current position as Food & beverage manager
I have done of these for my places of work:
Supervise, train and ensure the performance of assigned Banquet Staff, so that all procedures are completed to the hotel's standards. Ensure accomplishment of all related Banquet orders and catering contracts. Assist where necessary to ensure optimum service to guests and meeting planner satisfaction.
All of these Major Duties & Responsibilities are my specialties in the hotel business
Provides an issue free work environment through motivation, support, empowerment and development for all personnel.
Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions.
Ensures that all decisions and resulting actions are aligned with the Company policy of 100% guest satisfaction producing a high level of service.
Has a strategic perspective by continuously developing your brand and integrating it into every aspect of the guest experience.
Proactively participates in the comprehensive sales and marketing efforts.
Assists in providing direction, control and motivation for the effective and efficient operation of the entire banquet department may be the restaurant when business is slow keeping my hours up to date as a manager.
Trains and monitor performance of food-servers and bus-persons.
Provides organization, instruction, guidance, communication, and counseling.
Prepares necessary documentation of incident or call in report.
Efficiently establishes optimal staff size and positions.
Effectively assures appropriate staff hiring and training according to hotel and departmental procedures, provide fair, consistent and impartial evaluation and disciplinary actions according to guidelines.
Teams with Chef to ensure the delivery of high-level food quality and presentations.
Works with Catering Team to consistently upgrade service standards and food presentations.
Provides interaction with union representatives and Human Resources to assure departmental compliance to collective bargaining agreement if there is one at the location that is because I was a union member and I will be Coordinates with Host of function, other departments and food servers to assure total guest satisfaction.
Attends menu meeting to finalize, makes changes and additions for the next day's events.
Prepares and revises banquet staff schedules, instructions and floor plans for the next day's functions.
Contributes suggestions and observations for the efficient and effective operation of the department and the hotel.
Monitors compliance of all employees to established rules and regulations, discipline when necessary according to set standards.
Ensures that associates uphold all service procedures and communication standards as outlined by Standard Operating Procedures.
Trains on and executes all applicable Standard Operating Procedures.
Administers required associate reference guide practices such as performance reviews
Performs miscellaneous duties and assists Assistant Director of Food & Beverage as directed and f & b Dir even the GM as requested.
Skills/Qualifications:
30 years of experience in Banquets
Strong Oral and written communication skills
Attention to detail
Planning and organizational ability
Computer skills
Leadership skills
Outstanding Customer service
Creative ability
Able to work in fast paced, stressful environment.
Strong ability to motivate and establish a teamwork environment.
Ability to stand for long periods of time and walk moderate distances
Ability to lift, pull, and push a moderate weight (about 50 pounds) I will be able to work a flexible schedule, including nights, weekends and holidays This is my attitude
Pro-active with a ‘can do’ positive attitude
Likes to be busy, always looking for the next task or goal to achieve
Great attention to detail in everything that they do
Sociable and confident with each other and our guests
Friendly, warm and welcoming always
Professional in their outlook, taking pride in their appearance, performance and reputation
Takes responsibility for their actions and those of the wider team
Like to own problems and find solutions for the benefit of the guests and teams alike
As a Manager I will be leading by example.
My education will make me able to have respects for all
Like I said most of these are my skills over the years a dishwasher,server,barteneder
Banquet capatain,banquet manager asst f&B Dir AGM and GM for all the hotel and restaurants that I have worked for in the past and willing to do the same for my new employer who’s willing to give me a chance to get back into the fiel that I love the most work in a hotel.
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