Front Desk Agent
Resume:
Joleen Rodriguez
*************@*****.***
Dallas, TX 75227
**********@************.*******.***
Email: *************@*****.***
Work Experience
Front Desk Agent
Quality Inn and Suites - Dallas, TX
September 2020 to April 2023
My job as a front desk agent was to make sure that each guest was helped to the best of my ability rather they were a walk in or had a reservation, I performed my job with the optimistic attitude and always make sure my guest were assigned to the room they desired. I was always sure to call my guest 20 minutes after checking in to make sure they were satisfied and there standards were met. When there was no customers my job is to wipe down the coffee area and sweep the lobby keep my area clean at all times and make sure everything look presentable, i have worked all 3 shifts each witch requires different daily tasks . I have worked here for 3 years as a second job & not till recently choose to resign due to new management
Server
Joe leo tex mex restaurant - Dallas, TX
September 2022 to December 2022
• Worked at a restaurant
• Handled 10 tables daily
• Greeted guests
• Took food and drink orders
• Prepared orders
• Served meals
• Checked on guests frequently
• Bussed tables
• Handled money
General Manager
CVS Health - Dallas, TX
March 2022 to September 2022
• Monitored and ensured staff adhered to all company policies and procedures
• 6 months of experience as a General Manager
• Coordinated schedules and assigned team members' shifts
• Responsible for profit and loss control
• Consistently achieved sales goals
• Processed payroll
• Responsible for upholding required health and safety standards
• Hired and trained 2 employees
Wingstop Cashier
Wingstop - Dallas, TX
January 2020 to September 2020
I really enjoyed the energy and staff working here it was always a positive environment to be around and I was always in a good mood, this is a nice job to start out in my opinion I got the hang of it so quickly Pizza Hut Team Member
Pizza Hut - Dallas, TX
June 2019 to November 2019
This job experience expanded my knowledge in the pizza industry and it was nice to get the real feel of making pizza and serving customers on the cashier . I had multiple tasks here at this job. At the store I worked at the staff was unorganized and that’s the only reason I left AMC Crew Member
AMC Theatres - Dallas, TX
March 2019 to June 2019
It was a nice easy job but they begin Cutting my hours so I resigned
• Worked in a high pressure environment
• Maintained quality control
• Managed store operations
• Helped train new employees
• Covered front counter
• Worked the cash register
• Performed various administrative tasks
• Made food
• Helped customers with orders
• Took out trash and recycling
• Swept and mopped store
• Maintained a positive attitude
• Restocked items
Server
Waffle House
December 2018 to March 2019
My job at Waffle House was very simple, I showed up on time everyday with a positive, energetic attitude. I loved the open atmosphere and I was great st interacting with customers as well as cleaning and completing all my daily duties before clocking out.
• Worked at a cafe
• Handled 8-12 tables daily
• Welcomed customers as they arrived
• Took food and drink orders
• Prepared lunch and orders
• Served meals
• Checked on customers frequently
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
McDonalds Crew Member
McDonald's - Dallas, TX
January 2017 to December 2018
This was my first job that gave me a chance to expand on my social skills and experience realistic situations. It was an opportunity to expand my knowledge on a different level Education
Dallas Can Academy Charter - Dallas, TX
January 2019 to March 2020
Some high school
Skills
• Server
• Customer Service (3 years)
• Organizational Skills
• Communication skills (4 years)
• Cashiering
• Cleaning Experience
• Cooking
• Food Preparation
• Food Service
• Kitchen Experience
• Cash Handling
• Leadership
Contact this candidate