Quality Assurance Idaho Falls

Shane Gritzenbach

Idaho Falls, ID ***** 208-***-**** **********@*****.*** Bold Profile

PROFESSIONAL SUMMARY

Committed [Job Title] with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Skilled Production Worker offering [Number] years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

SKILLS

Attention to Detail

Problem-Solving

Teamwork and Collaboration

Troubleshooting

Machine Operation

Efficient multitasking

Effective Communication

Safety Compliance

Tool operation

Heavy Lifting

Production work

Quality Assurance

Flexible Schedule

Plant Safety

WORK HISTORY

OPERATOR 1.1 09/2021 to CURRENT

Idahoan Foods Idaho Falls, ID

Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Provided on-the-job training to newly hired workers and team members.

Reduced equipment downtime by troubleshooting issues and performing timely repairs.

Worked outside in all weather conditions.

Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Operated technical and mechanical equipment and adjusted machine settings according to work cycles.

Performed quality assurance tasks to promote accuracy and minimize mistakes.

SUBSTITUTE TEACHER 03/2021 to CURRENT

Bonneville Joint School District 93 Idahofalls

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Upheld classroom routines to support student environments and maintain consistent schedules.

Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

CUSTOMER SERVICE CASHIER 07/2015 to 06/2022

Stinker Stores Idaho Falls, ID

Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Processed customer orders and accurately handled payment transactions.

Met customer service goals and exceeded customer expectations.

Resolved customer complaints and maintained clean and tidy checkout area.

Counted money in drawers at beginning and end of each shift.

Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Developed and managed relationships with customers to increase customer loyalty.

Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Utilized POS system to handle customer cash and credit card transactions.

CASHIER 04/2014 to 02/2015

Maverik Adventure's First Stop Ririe, ID

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Stocked, tagged and displayed merchandise as required.

LABORER 06/2010 to 09/2013

Express Professionals Idaho Falls, ID

Understood and followed verbal and written instructions to complete work correctly.

Worked alongside team to accomplish work goals according to schedule.

Loaded, unloaded, and moved material to and from storage and production areas.

Maintained organized and clean work areas at all times on job sites.

Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Prepared job sites by removing debris and setting up materials and tools.

Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

DISHWASHER 08/2008 to 05/2012

Sodexo Food Service

Kept kitchen areas neat and clean by removing trash and organizing supplies.

Followed supervisor instructions to complete tasks on time.

Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.

Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.

Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.

KITCHEN STEWARD 03/2007 to 03/2012

Antlers Hilton Colorado Springs Colorado Springs, CO

Washed utensils, cookware, dishes and trays.

Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.

Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.

Drained, stacked and dried items after washing.

Assisted cooks with basic food preparation tasks when needed, aiding in meeting tight deadlines during busy periods.

Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.

Adhered strictly to relevant health codes and sanitation guidelines which contributed positively towards restaurant reputation.

Proactively identified potential hazards and addressed them promptly, minimizing risk of accidents in the kitchen.

Assisted in food preparation by blending soups and washing and peeling vegetables.

CASHIER 02/2004 to 07/2007

Home Depot Idaho Falls, ID

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Welcomed customers and helped determine their needs.

Greeted customers entering store and responded promptly to customer needs.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Answered questions about store policies and addressed customer concerns.

EDUCATION

General Studies

Pima Community College, Tucson, AZ

Associate of Applied Science Business Management 06/2007

College America, Colorado Springs, CO

High School Diploma 06/1993

Coconino High School, Flagstaff, AZ

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