Social Media Customer Care
Resume:
PERSONAL DATA
NAME: MAOSA KEVIN OCHOMO
NATIONALITY: KENYAN
MOBILE PHONE: +254*********
E-MAIL ADDRESS:*************@*****.***
CAREER OBJECTIVE
To advance my knowledge, skills and expertise by taking up more bids are produce a more reliable client satisfaction relationship.
WORK EXPERIENCE
2024 to date: Sales and Customer Care Executive at Ashley Furniture Home Stores Kenya.
My role entails show room furniture sales, delivery follow ups and customer care.
March - December 2018: Sales Executive at Ellipsis International Limited.
I was engaged in field and showroom sales of various construction materials for the company.
January - April 2018: Social Media Editor for Radio Africa Group.
Assigned to the Digital and News departments of the media house, I handled social media editing as well as news translation and transcription respectively.
CORE COMPETENCIES
Mathematics
Physics
IT(Information Technology)
Customer service
Oral and written communication
Research, analysis, and writing skills
ATTRIBUTES
Excellent team player and leader with good interpersonal skills
Self-motivated and result oriented
Excellent communication and problem-solving skills
Good Administrative and Organizational Skills
Integrity
ACADEMIC QUALIFICATIONS
UNIVERSITY EDUCATION 2017 - 2021: Maseno University
Bachelor’s degree in Education science(mathematics,physics with IT)
SECONDARY EDUCATION 2013 - 2016: Moi Gesusu High School
Kenya Certificate of Secondary Education (KCSE) Attained a mean grade of B plain
PRIMARY EDUCATION 2005 - 2012: Riverbank Academy
Kenya Certificate of Primary Education (KCPE). Attained 333 marks.
INTERESTS
Professional networking, travelling and watching documentaries.
REFERENCES
1.The Head of Moi University Radio, Gilbert Lang'at
Moi University
P.O. Box 3900
Eldoret.
Mobile: 070*******
Email: gilbertlang’***@*****.***
3. The Head of Digital Media, Isaiah Lang'at
Radio Africa Group
P.O. Box 836***-*****
Nairobi.
Mobile: 072*******
Email: Isaiahlang’**@*****.***
Contact this candidate