Diana L. Sheets
**** *. ******** ****** **. #** Oxnard, CA 93033
Home: 805-***-****
Cell: 805-***-****
****-******@**********.***
OBJECTIVE: Position as an Administrative Assistant.
SUMMARY OF QUALIFICATIONS:
Over 25 years of demonstrated employment experience including:
. Office Administration . Sales Support
. Human Resources . Inventory Control
. Account Management . Customer Service
Communicate effectively and relate easily with management associates and customers.
Experience in the organization, planning, and scheduling of critical and sensitive events.
Proficient in finding creative solutions to problems and taking on increasing responsibility.
Skilled in building and promoting teamwork, quality and efficiency in work environment.
Goal-Oriented, Dedicated, Loyal and hard working team player.
Relevant Professional Skills:
Secretarial Services Engineering Interface
Purchasing Data Entry
Business Correspondence Recruiting & Screening
Training Support Employee Benefits Planning
EDUCATION AND TRAINING:
Associates Degree University Of Phoenix
Business Courses, Los Angeles Valley City College.
Skilled in: Word, WordPerfect, Excel, Lotus 1-2-3, Commence, Real World, Act.
Typing at 65wpm, 10-Key, Heavy Phones, Fax, Internet Applications, Email.
EXPERIENCE:
Medical Claims Processing: Xerox Corporation-Oxnard, CA 2011-Current
Data Entry of County Medical & Medicare Forms.
Sales & Marketing: Survivor Industries-Oxnard, CA 2010-2011
Made sales calls to government agencies, schools, head start programs,
and universities. Provided quotes to customers on emergency supplies
for their companies. Relieved receptionist and provided support to the
marketing team. Traveled to tradeshows and sold earthquake kits.
Administrative Assistant: PSI Bearings-Simi Valley, CA 2007-2009
Provide support for the Sales and Marketing Manager. Enter daily quotes and Purchase Orders. Manage complex executive calendar utilizing Outlook. Coordinate business meetings, appointments and conference calls. Proficient in correspondence, presentations, charts, tables utilizing MS Word, Excel, PowerPoint and Outlook, often under tight deadlines.
Administrative Assistant / Payroll, ASSISTED HOME CARE, CA 2001-2007
Processed payroll for Nurses, answered phones for home care, hospice care and private duty.
Ordered medical supplies, and processed forms needed for documentation of nursing forms.
Arranged travel for owner, greeted customers from hospice and home care organizations.
Administrative Assistant / Receptionist, VOICEBOARD CORP, CA 1998 -2001
Provided administrative and clerical support for Vice President of sales & engineering staff. Collaborated on preparation of technical manuals and engineering documents. Coordinated recruiting, screening, interviews, orientation and employee training schedules. Managed setup of employee benefit insurance and COBRA health plan administration. Facilitated training programs for major corporate clients, i.e. Boeing, Motorola, etc. Completed data entry for purchasing, accounting and records management.
General Office Staff, UNITED MEDIA PUBLISHING, CA 1992-1998
Provided administrative support. Managed order entry and collections on customer accounts. Prepared sales and marketing documents, processed new leads and generated invoicing on sales.
Head Service Cashier, UNIVERSAL CITY NISSAN, CA 1987-1992
Managed invoicing, repair & maintenance request via a computerized records system. Coordinated issues related to warranty repairs and assured quality customer service.
Diana L. Sheets
****-******@**********.***
PROFESSIONAL REFERENCES
Dave Elias
Culver City, Ca
Cathy Webb / Retired Ventura County Sheriff
11100 Telegraph Road, space 43
Ventura, CA 93004
Bob Durham
Valencia, CA 91355