TOMMIE L. MITCHELL Lawrenceville, Georgia ***** *.************@*****.***
PROFESSIONAL SUMMARY
Highly skilled logistics and supply chain professional with extensive experience in managing and optimizing order processing, inventory control, and distribution. Adept at implementing efficient processes and directing logistics functions for multimillion-dollar projects. Proficient in various logistics and supply management software. Dedicated to continuous process improvement and delivering exceptional service.
AREAS OF EXPERTISE:
● Quality Assurance
● Standards/Procedures Compliance
● Inventory Control Processes
● Distribution Supervisor / Management
● Hazmat Certified
● Forklift Operation
● Transportation/Materials Handling
● Continuous Process Improvement
● Training and Leadership
PROFESSIONAL EXPERIENCE
VERNOVA / General Electric (Lawrenceville, GA)9/2023 - Present Lead Tooling Processing Manager
Oversee regional tooling equipment tracking, manage tooling transfers between centers, and ensure alignment between inventory and financial records for optimal resource utilization. Manage Global Tooling inventory in the region and its accuracy in ETM, including calibration, safety checks, and certifications. Lead standardization of operations across regions to enhance SQDC KPIs. Work collaboratively with Tooling Center leaders and regional control tower to ensure adherence to the production plan, ensuring customer fulfillment. Lead inventory strategy that guarantees designated locations for each equipment piece within the system and the tooling centers. Support and drive lean initiatives. Partner with sourcing to drive inventory savings and operational improvements. Identify and drive productivity initiatives, including innovation and digitalization. Develop and leverage strong relationships and collaboration with multiple stakeholders. Partner with value stream and tooling optimization leaders to streamline tool procurement. Analyze projected inventory utilization versus actual demand and recommend strategic tooling movements across locations. Develop a proactive maintenance strategy by creating a data-driven plan for tooling maintenance man-hours based on anticipated workload volume. Some travel is required. I also was assigned to do other duties to help proactively drive the company's vision and align with the organization's core values. Key Achievements:
● Strong written and verbal communication skills, adept at tailoring messages to different audiences and securing buy-in for key initiative
● Proficient in budgeting, scheduling, operations management, forecasting, and cost-benefit analysis
● Thrive in a fast-paced environment, take ownership of tasks, and demonstrate the ability to work with minimal supervision
● Strong understanding of business principles and a focus on driving efficiency and standardization for improved outcomes
● Commitment to delivering exceptional customer service
● Proactive and results-oriented, consistently seeking opportunities for improvement
● Strong interpersonal skills; ability to work with all levels of employees Tommie Mitchell Page 2 *************@*****.*** SIEMENS ENERGY (Suwanee, GA)10/2015 - 11/2022
Senior Transportation Logistics Specialist / Customer Service Supervisor, 5/2017 – 11/2022 Directed fifteen-member team to develop the most efficient routing system for $1 million in supplies and equipment. Monitored all transportation operations, including quality controls, to ensure transportation services met contract obligations as well as local, national, and international regulatory requirements. Served as transportation liaison cross departmentally. Oversaw dispatching, routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery and/or receipt of equipment. Trained and coached staff on new processes. Communicated operational needs to senior management. Key Achievements:
● Achieved 80% average delivery rate on all assignments with no loss of materials or assets.
● Identified and corrected efficiency bottlenecks, which saved money and resulted in faster, more accurate supply shipments.
● Played an integral role in creating more streamlined methods for tracking and procedures to increase accuracy and accountability.
SIEMENS ENERGY (Suwanee, GA)
Lead Customer Service Operations Specialist, 10/2015 – 5/2017 Delivered items to requisitioning departments and obtained appropriate authorizations for accepted items. Provided customers with the appropriate level of guidance to ensure they were knowledgeable about products and services as well as their equipment shipments. Responded promptly to customer inquiries, processing forms, applications, and requests for dispatching internally and externally. Always maintained a positive, empathetic, and professional attitude when handling customers complaints. Receive orders and process orders to send invoices out to customers
Key Achievements:
● Key player on a team that consistently exceeded stated objectives on all projects.
● Recognized through multiple awards for quality and dedication of performance in a rapidly changing fast-paced environment.
FABRICO (Kennesaw, GA)9/2013 – 10/2015
Senior Shipping & Receiving Administrator
Prepared receiving and shipping reports while noting all shortages and damages. Performed warehouse duties as it related to receipt, shipment, storage, distribution, parts and materials. Loaded, unloaded, moved, and stored items according to delivery and or routing standards. Inventoried incoming shipments against packing lists/bills of lading, recording any discrepancies. Organized materials for shipment while following standard quality control procedures and hazmat regulations.
Key Achievements:
● Certified to operate forklifts and hand-trucks
● Received Hazmat material certification.
EDUCATION & TRAINING
Bachelor of Science - Business Marketing 2003-2005 Portland State University
Associate of Science – Business Management 2002-2003 Portland Community College
Tommie Mitchell Page 2 *************@*****.***