Software Development Engineering Manager

Hemanta Kumar Ghosh (MBA)

Phone: 651-***-****

Email: ********@*****.***

LinkedIn: linkedin.com/in/hemanta-ghosh-2629525

Professional Summary:

Dynamic Engineering Manager with over 20 years of experience in software development, architecture, and people management. Proven track record in leading geographically distributed teams to deliver large-scale, customer-facing applications, driving innovation, and optimizing performance in high-revenue environments. Specializes in data engineering and stakeholder management with expertise in the complete software development lifecycle from analysis and design through deployment and support.

Technical Skills:

Languages & Frameworks: Java, J2EE, Spring, Spring Boot, Python, WebFlux, Hibernate, AngularJS

Architecture & Design: Microservices, REST APIs, SOA, Data Engineering, Kafka

Cloud & DevOps: Google Cloud Platform, Openshift, Docker, Kubernetes, Jenkins, CI/CD

AI Tool: Vertex AI (Prompt Engineering with LLMs, Vector Search), LangChain

Databases: Oracle, MariaDB, MongoDB, Cassandra, Solr, BigQuery

Monitoring & Tools: Grafana, Kibana, JMeter, Checkmarx, Splunk, Dynatrace

Methodologies: Agile, Waterfall

Experience:

Best Buy Inc., USA

Engineering Manager

April 2021 – Present

Hands-on leader, lead and manage two agile teams in the development, testing, and deployment of the high-revenue Recommendations Engine, enhancing the customer online experience.

Collaborate with AML team to find optimized solution of data pipeline and serving datasets.

Leading GCP prompt engineering initiative to verify candidate generation process and optimize the complementary and supplementary recommendations.

Partner with recruitment to build a high-performing team, mentoring engineers to foster professional growth and innovation.

Drive cross-functional collaboration with product managers and data science teams, utilizing A/B testing to optimize recommendation strategies, contributing to a 15% increase in revenue.

Implemented LLM based dataset logic to improve attached based recommendation that contributed towards revenue increase up to 10%.

Create and execute strategic roadmaps aligning with organizational OKRs, ensuring project milestones are met.

Encourage innovation, best practices, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

Collaborate with various stakeholders on requirement, architecture and implementation of features.

NCS Pearson, USA

Senior Software Engineer

October 2019 – April 2021

Led the development of multiple modules in the Athena Browser product, mentoring a team of 5 engineers and improving delivery efficiency.

Collaborated with business stakeholders and engineers to implement end-to-end features, enhancing product usability and achieving a 30% increase in customer satisfaction.

Spearheaded innovative solutions that significantly impacted business outcomes, delivering a more streamlined user experience.

Thomson Reuters/Tata Consultancy, USA

Technical Architect

June 2019 – October 2019

Led a cross-functional team across the USA and India, managing 10 engineers and QA professionals to deliver high-quality software solutions.

Proposed and implemented automated code review techniques using SonarQube, reducing manual code review time by 40%.

Delta Airlines/Hexaware Technologies Inc, USA

Technical Lead/ Solution Architect

May 2012 – June 2019

Managed and led a diverse team of 6 offshore. Guided/mentored offshore team technically and handled conflict.

Design, develop and implement large-scale distributed systems prototypes with large volumes of data, focusing on scalability, latency, and resiliency.

Partnered with our Hexaware’s recruiting team to continue to build your team and mentor the growth of the existing team.

Assisted in aggressive code refactoring during regular code review process and provided feedback for technical contributors. Proposed new open-source technologies/framework instead of licensed tools as cost-effective solution.

Contribute to road map definition in collaboration with technical and product leadership

Evaluated and recognized importance of tasks and prioritizes them accordingly for offshore team members

Past Experience:

Brown Brother Harriman/Hexaware Technologies Inc India Team Lead February 2011 - May 2012

TD Life Bank/Accenture India Team Lead November 2007 - February 2011

United Health Group/Cognizant India Consultant-CRM July 2006 - October 2007

United Airlines/Skytech Solutions India Associate Software Engineer October 2003 - July 2006

Education:

Carlson School of Management - University of Minnesota, Minneapolis, MN

Master of Business Administration

Kolaghat Engineering College, Vidyasagar University, India

Bachelor of Engineering in Electronics and Instrumentation Engineering, 2003

Certification:

AWS Certified Cloud Practitioner (valid till Aug-2022)

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