Professional Librarian. Research Specialist, Library Management

Lynn A. Dilts-Hill, (She/Her)

Address; **** N Marshall St., Apt. 302, Milwaukee, Wisconsin, 53202 Phone 414-***-****; www.linkedin.com/in/lynndilts-hill

Multiple Department Director for Organizations & Firm-wide: Research & Competitive Intelligence Services Head Technical Training Department Leader Program & Project Administrator Procurement Manager

Career Experience

Quarles & Brady LLP

Director, Research & Training Director, Research & Training

Quarles & Brady LLP · Full-time Quarles & Brady LLP · Full-time March 2012 – November 2024 =12 yrs 7 months; Milwaukee, Wisconsin, United States.

•Manage national law firm’s Research and Competitive Intelligence Services, plus Technical & Legal Resource Training Departments. Focused on strategic planning, online cost recovery, budgeting, and all fiscal operations, including research, firmwide technical training and programming, staffing analysis, resource management, and overall department governance.

•Develop practice-related intranet content by directing electronic research resource selection and maintenance. Assist with ongoing attorney and legal staff training for use of practice resources and technology. Manage departmental budgets. Evaluate practices for resource allocation.

•Supervise all research and training team departments personnel comprised of Professional Trainers, Competitive Intelligence, Business Development Team, Resource Collections Development Specialist, Digital Access Specialist, Operations, and library support staff. Facilitate weekly staff and executive management team meetings.

•Transitioned department from individual offices to a comprehensive nationwide research service center, offering in-depth legal research, competitive intelligence, business development, document delivery and other services as needed. Supervised remodeling and reduction of library space in six offices, centralized department operations including fiscal, research, cataloging, and collection development., and converted print collection to electronic resources for increased access and lower; maintenance cost.

Successfully built new department needed by a national law firm. Transformed and redirected team talents, realigning personnel strengths to roles to improve department performance.

•Created liaison role within legal practice groups to provide guidance and evaluations of organization's resources. Developed protocol for monthly communication updates addressing significant events, trends, and opportunities for practice areas.

• Manage national law firm’s Research and Competitive Intelligence Services, plus Technical & Legal Resource Training Departments. Focused on strategic planning, online cost recovery, budgeting, and all fiscal operations, including research, firmwide technical training and programming, staffing analysis, resource management, and overall department governance.

print collection to electronic resources for increased access and lower maintenance cost.

Loma Consulting

Administrator

Loma Consulting Dec 2008 - Feb 2012 · 3 yrs 3 months Dec 2008 to Feb 2012 · 3 yrs 3 months Indianapolis, Indiana Area Indianapolis, Indiana Area

•Developed marketing strategy and materials, including promotional publications and mailing lists.

•Collected and analyzed utility industry data regarding green initiatives, industry trends, and competitor programs.

•Organized and managed conference/exhibit activity.

ICE MILLER LAW FIRM

Law Librarian/Conflicts Specialist Law Librarian/Conflicts Specialist

Ice Miller, 2004 - May 2007 · 2 yrs 7 months Nov 2004 to May 2007 · 2 yrs 7 months Indianapolis, Indiana Area Indianapolis, Indiana Area

•Supervised library support staff members with research projects. Provided reference/research assistance to legal and support staff.

•Developed and conducted training sessions on research technologies for lawyers and paralegals. Delivered orientation sessions for incoming attorneys, paralegals, and secretaries.

•Participated in new technology evaluation and implementation of new technology.

•Performed conflicts-of-interest research designed to aid attorneys in making intake decisions.

•Researched companies and individuals for current, accurate information, such as name variations, addresses, and associated organizations.

•Supervised library support staff members with research projects. Provided reference/research assistance to legal and support staff.

Tax Analysts

Manager of Training & Research Services/Research & Training Specialist/Contractor & of Specialist from Sep 1998 - Nov 2004· 6 yrs 3 months Sep 1998 to Nov · 6 yrs 3 months Washington D.C. Metro Area.

•Managed Research Professionals in performing taxation law research for attorneys and finance professionals.

•Performed legal research and coordinated special research projects to fulfill the needs of the firm.

•Wrote and edited tutorials, manuals, and user guides for taxation-law software on an as-needed basis.

•Led weekly training sessions on tax-law research tools for clients and in- house staff. Conducted presentations at conventions and public forums to clients and prospective customers.

•Provided leadership and administration for research department, training program, and document- retrieval services. Supervised Training and Library Departments staff.

•Created a budget plan that was adopted as a guide for other departments of the organization.

•Prepared written reports, such as budget plans, employee evaluations, project proposals, and progress reports for board members.

•Created new company service that offered continuing education for tax professionals. Wrote materials and conducted training sessions.

•Served as project leader and instructor for in-house and customer-based training, including product demonstrations. Developed training materials and instructed an international audience for joint-venture sales staff and university workshops, collaborating with the organization’s Technology Call Center as a subject-matter expert in research software.

•Prepared written reports for project proposals and reference statistics, developed user guides and

reference manuals. Worked with team responsible for developing and upgrading electronic products.

•Served as research librarian for both staff and customers.

•Managed Research Professionals in performing taxation law research for attorneys and finance professionals.

•Wrote and edited tutorials, manuals, and user guides for taxation-law software on an as- needed basis.

•Led weekly training sessions on tax-law research tools for clients and in-house staff. Conducted presentations at conventions and public forums to clients and prospective customers.

•Created a budget plan that was adopted as a guide for other departments of the organization.

•Prepared written reports, such as budget plans, employee evaluations, project proposals, and progress reports for board members. • Created a new company service that offered continuing education for tax professionals. Wrote materials and conducted training sessions.

•Served as project leader and instructor for in-house and customer-based training, including product demonstrations. Developed training materials and instructed an international audience for joint- venture sales staff and university workshops, collaborating with the organization’s Technology Call Center as a subject-matter expert in research software. • Prepared written reports for project proposals and reference statistics, developed user guides and reference manuals. Worked with team responsible for developing and upgrading electronic products. • Served as research librarian for both staff and clients

STEPTOE & JOHNSON LAW FIRM:

Electronic Resources/Special Projects Librarian

Steptoe & Johnson LLP, Dec 1994 - Aug 1998, 3 yrs 9 months Dec 1994

to Aug 1998, 3 yrs 9 months Washington D.C. Washington, Metro Area

•Supervised support staff and conducted employee evaluations

•Prepared progress reports and budget plans

•Developed and trained attorneys on use of electronic resources and developed product user guides

•Managed electronic resources by evaluating cost, information coverage, and maintaining subscriptions.

•Served as liaison to Information Systems Department and service vendors; created in-house Lotus Notes databases and Intranet practice-area database.

EDUCATION:

Indiana University Bloomington Indiana University Bloomington (MLIS), Masters, Library and Information Science Masters, Library and Information Science

MidAmerica Nazarene University

•BA, Management of Human Resources

Langevin Learning Services Langevin Learning Services

Langevin Learning Services Certifications:

Certified Instructional Designer/Developer

Certified Instructor/Facilitator.

Certified Training Manager/Director Langevin Learning Services

Certified Instructional Designer/Developer

Certified Instructor/Facilitator; Certified Training Manager/Director

Southwest Institute of Technology

•Certification in Electronics Technology, Electronics and computer technology

Volunteering

Board of Directors, Associate Representative Chair Board of Directors, Associate Representative Chair

Christa-more House Guild Christa-more House Guild May 2010 - May 2011 · 1 yr 1

Month May 2010 - May 2011 · 1 yr 1-month, Economic Empowerment

•Act as a liaison between active and associate members through communications and status updates. Plan and host associates’ annual event.

Board of Directors, Treasurer Board of Directors, Treasurer

Christa-more House Guild from 2008 - May 2010 · 2 yrs 1

Month May 2008 - May 2010 · 2 yrs 1-month, Economic Empowerment

•Manage and participate in all financial activities, including maintaining income and disbursement records, preparing for financial audits, overseeing billing and dues collection, purchasing insurance coverage, and monitoring short-term investment opportunities. Manage and participate in all financial activities, including maintaining income and disbursement records, preparing for financial audits, overseeing billing and dues collection, purchasing insurance coverage, and monitoring short-term investment opportunities.…see more

Skill Sets:

Administration; Administrator, Budget Operations, Recruiting, Creating Policies. Leadership; Personnel Management: Personnel Manager, Team Management, Client Support.

Professional Positions; Director, Researcher and Trainer

Contact this candidate