LAURIE J PLEMONS
Grasonville, MD 21638 *********@*****.***
CAREER SUMMARY: Over 20 years of experience in: Client Services; association management; membership management, specializing as Executive Administrator working with Executive Directors; conference planning. Served as an operations manager in finance environment; certified in adult technical training; Served as an Executive small business analyst. CLIENT MANAGEMENT SKILLS
• Executive Director/Administrator for regional professional associations
• Membership Manager for 25 national and local associations, providing all support virtually to members with membership status and managing events
• Maintain extensive databases upwards of 10k association members, regular communications via 3rd party marketing services
• Plan, coordinate, and perform all tasks related to events, conferences, and meetings; including initial preview, contract negotiation, registration, and all on-site administrative functions
• Manager of Guest Services in retail environment
• Managed up to 20 in retail and in project management STRENGTHS
• Small business owner
• Outstanding work ethic; ability to perform both independently and as part of a team
• Strong technical background and organization capabilities, including adult technical education, classroom training
• Project and team management
• Willing to perform all tasks necessary to complete projects, with the additional ability to delegate according to the strengths of team members
ACCOMPLISHMENTS and AREAS OF STUDY:
• Microsoft Certification program (MCSE); Achieved MCT, MCP, and MCPS Certifications; Proficient in MS Office Suite
• Certified Event Planner
• Diagnosed deficiencies and strengths of small to medium sized businesses, recommended and implemented solutions, that saved clients thousands after improvements
• Professional development secondary education; including proprietary training programs and business administration
• Currently pursuing board accreditation in genealogy, ProGen34 graduate PROFESSIONAL EXPERIENCE
The Front Office, Inc., Chester, MD 2008 – Present President, serving clients as: Database Management; Director of Communications; Director of Membership; Executive Administrator; and Executive Director, Project Management; Event Management; Client Services
Insight Communications, Stevensville, MD 2007
Event Planner/Advertising/Web Design Sales
George S. May International, Chicago, IL 2005
Executive Analyst