Office Manager Business
Resume:
Sharon McIver
******.*********@*****.***
Objective
To be employed in a friendly, challenging environment that provides a variety of duties utilizing my 25 plus years of experience in the health care industry. I am self-motivated, detail oriented, confident, and naturally organized. Prioritizing activities and projects by utilizing my time and resources are assets that I bring to any job. I have superior computer skills and am highly motivated to exceed expectations in researching issues and developing resolutions.
Professional Experience
PMG Management – Victoria Gardens of Allen August 5 – March 24, 2025
Business Office Manager
Key Responsibilities
Prepare and monitor monthly billing revenue cycle collections
Billed Medicaid and made sure accounts were paid correctly and paid timely
Collections for Medicare, co-insurance and private pay accounts were collected monthly
Coded all invoices and processed A/P and AR weekly
Responsible for the month end and weekly Triple check resolving billing issues and making sure all claims were ready for billing.
Managed resident trust fund (PCC and RFMS), reconciled bank accounts at month end close
Distributed petty cash and at the end of each day balanced the draw
Verification of facility census information and balanced daily with admission
Completed Medicaid applications and followed through to approval.
Managed all Renewals and kept spreadsheet for weekly updates
Billed all hospice and followed up that proper payments were made monthly
Called insurance companies for benefits and started the Authorization
Managed all other duties related to the business office
Professional Experience
Green Valley Healthcare and Rehab- North Richland Hills Sept. 2020 – March 2024
Business Office Manager
Key Responsibilities
Prepare and monitor monthly billing revenue cycle collections
Billed Medicaid and made sure accounts were paid correctly and paid timely
Collections for Medicare, co-insurance and private pay accounts were collected monthly
Coded all invoices and processed A/P and AR weekly
Responsible for the month end and weekly Triple check resolving billing issues and making sure all claims were ready for billing.
Managed resident trust fund (PCC and RFMS), reconciled bank accounts at month end close
Distributed petty cash and at the end of each day balanced the draw
Verification of facility census information and balanced daily with admission
Completed Medicaid applications and followed through to approval.
Managed all Renewals and kept spreadsheet for weekly updates
Billed all hospice and followed up that proper payments were made monthly
Called insurance companies for benefits and started the Authorization
Managed all other duties related to the business office
The Madison on Marsh – Carrollton October 2018 – September 2020
Business Office Manager
Key Responsibilities
Prepare and monitor monthly billing revenue cycle collections
Billed Medicaid and made sure accounts were paid correctly and paid timely
Collections for Medicare, co-insurance and private pay accounts were collected monthly
Coded all invoices and processed A/P and AR weekly
Responsible for the month end and weekly Triple check resolving billing issues and making sure all claims were ready for billing.
Managed resident trust fund (PCC and RFMS), reconciled bank accounts at month end close
Distributed petty cash and at the end of each day balanced the draw
Verification of facility census information and balanced daily with admission
Completed Medicaid applications and followed through to approval.
Managed all Renewals and kept spreadsheet for weekly updates
Billed all hospice and followed up that proper payments were made monthly
Called insurance companies for benefits and started the Authorization
Managed all other duties related to the business office
Medicaid Done Right – Dallas October 2016 – October 2018
Representative
Key Responsibilities
Successfully take the client, the client’s family or the clients designated party through Medicaid application process in an efficient and professional manner
Accurate and timely tracking of all Medicaid applications
Obtaining any documents not received at the time of first appointment
Maintain absolute accuracy when completing the Medicaid application
Focused on building a rapport and supporting 9l facilities within Texas
The Villages of Lake Highlands Oct. 2012 – Oct 216
Financial Manager
Key Responsibilities
Prepare and monitor monthly billing revenue cycle collections
Billed Medicaid and made sure accounts were paid correctly and paid timely
Collections for Medicare, co-insurance and private pay accounts were collected monthly
Coded all invoices and processed A/P and AR weekly
Responsible for the month end and weekly Triple check resolving billing issues and making sure all claims were ready for billing.
Managed resident trust fund (PCC and RFMS), reconciled bank accounts at month end close
Distributed petty cash and at the end of each day balanced the draw
Verification of facility census information and balanced daily with admission
Completed Medicaid applications and followed through to approval.
Managed all Renewals and kept spreadsheet for weekly updates
Billed all hospice and followed up that proper payments were made monthly
Called insurance companies for benefits and started the Authorization
Managed all other duties related to the business office
Relative Computer Skills
Point Click Care, TMHP, Kronos, Solomo, E-Time, ADP systems, American Health Tech,
Word. Excel
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