Quality Assurance Test Automation

DAVID COLORES

Mesa, AZ ***** 480-***-**** **********@*****.***

Results-driven Software Lead and Quality Analyst with experience leading software quality initiatives within the software development lifecycle. Proven ability to translate business requirements into effective quality assurance programs, driving the delivery of high-quality software products. Expertise includes developing and executing comprehensive test strategies, providing actionable insights for product improvement, and fostering a culture of quality within development teams. Exceptional leadership, communication, and organizational skills.

SKILLS

Technical Skills: Test Automation (Selenium), Performance Testing (LoadRunner), API Testing (Postman), Test Management Tools (TFS, Azure DevOps), Defect Tracking Tools (Rally, Azure DevOps, TFS), CI/CD, Agile Methodologies (Scrum), Programing Languages (Java, JavaScript, Cloud Technologies (Azure), Robotic Process Automation (RPA).

Soft Skills: Leadership, Communication (written and verbal), Team Management, Problem-solving, Critical Thinking, Analytical Skills, Collaboration, Time Management, Mentoring, Negotiation.

PROFESSIONAL EXPERIENCE

American Airlines February 2016 - Present

Lead Quality Assurance Analyst IT Service Recovery Technology, October 2019 - Present

Led a team of 7 QA analysts, including 6 offshore and 1 onshore resource, fostering effective collaboration and successful product delivery. Provide vision, critical thinking, and best practice guidance to the testing team, setting the overall direction and driving continuous improvement. Managed the complete software testing lifecycle, from planning and test case design to execution, defect management, and reporting, ensuring high-quality software releases.

Partnered with cross-functional stakeholders (product owners, developers, business analysts) to ensure comprehensive test coverage and achieve successful project outcomes.

Developed and maintained traceability matrices to map requirements to test cases, ensuring complete test coverage and facilitating impact analysis.

Designed, developed, and implemented robust test automation frameworks using (Selenium, Java) for key business scenarios.

Drove continuous improvement in testing processes, tools, and team capabilities.

Coordinated testing efforts across multiple products, and platforms, ensuring timely and effective results and minimizing integration issues.

Document test results, defects, statistics, entrance/exit criteria, and defect severity. Generate comprehensive defect reports, facilitate defect meetings, and keep management and developers informed of critical issues.

Champion Organizational goals for standardization and process improvement across the organization.

Lead initiatives to mature organizational testing processes, enhance team skills, and promote the effective use of quality tools and methodologies.

Meticulously document test results, defects, key metrics, and entrance/exit criteria. Generate detailed defect reports, facilitate defect review meetings, and communicate critical issues to management and development teams.

Coordinate testing efforts across multiple products, including scheduling, progress tracking, and consolidated reporting.

QA Analyst, November 2011 – February 2016

Test Case Development: Developed and maintained comprehensive test suites, including functional, regression, and pre-production test cases, derived from Business Requirement Documents.

Test Automation Collaboration: Collaborated with the automation team to develop and implement automated test scripts, contributing to the automation of key test cases.

Defect Management: Identified, verified, reported, and documented defects using TFS. Maintained and tracked product backlog defects in SharePoint, ensuring timely resolution.

Build Verification: Monitored build releases in test environments, ensuring successful deployments and identifying potential issues early in the testing cycle.

User Acceptance Testing (UAT) Management: Planned and managed UAT testing efforts, providing support and guidance to UAT testers, addressing their questions and concerns, and ensuring successful UAT completion.

Data Verification: Performed back-end data verification using SQL queries, ensuring data integrity and accuracy.

EDUCATION

Bachelor of Science (BS), Business Information Systems University of Phoenix

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