Sales Representative Customer Service
Resume:
Joseph Podwell
********@*****.***
http://www.linkedin.com/in/joepodwell
SALES & SALES MANAGEMENT PROFESSIONAL
Dynamic and results-driven sales leader with extensive experience in driving revenue growth, building high-performing teams, and developing innovative strategies to capture market opportunities. Recognized for exceptional customer engagement, contract negotiation expertise, and a proven track record of exceeding sales targets. Adept at fostering long-term relationships and leading teams to success.
Core Competencies:
●Business Development
●Sales Leadership
●Customer Engagement
●Strategic Planning
●Contract Negotiation
●Sales Forecasting
Achievements & Awards:
●Increased Sales Volume
●Converted Key Accounts
●Boosted Customer Retention
●Trained High-Performing Sales Teams
●3x President’s Club Award Recipient
●10x Top Regional Sales Director
●Top National Representative
PROFESSIONAL EXPERIENCE
ProSonix
Administrative Specialist
Waukesha, WI September 2020 - October 2024
●Performed day to day administrative functions. IE, order/shipping coordination and notifications, customer follow-up, customer support and order documentation.
Field Environmental Instruments
Account Manager, Inside Sales
Pittsburgh, PA April 2019 – May 2020
●Achieved a 175% year-over-year sales increase, driving significant revenue growth.
●Expanded territory sales by 300% through strategic business development initiatives.
●Strengthened client relationships by engaging with key executives and decision-makers.
●Implemented long-term strategies to accelerate business growth and ensure customer satisfaction.
●Maintained exceptional quality assurance in handling customer inquiries and issues.
National Loss Prevention Solutions
National Sales Manager
Tinley Park, IL April 2018 – February 2019
●Secured new business with major national retail chains, driving substantial revenue growth.
●Led acquisition of key accounts, significantly enhancing the company’s bottom line.
●Built an extensive professional network through active participation in industry events and trade shows.
Protection 1 / ADT
Security Specialist
Pittsburgh, PA September 2015 – March 2018
●Consistently exceeded sales goals, achieving 120%+ of targets and earning top sales accolades.
●Ranked in the top 10% of sales representatives nationwide for outstanding performance.
●Secured new clients by identifying needs and delivering tailored security solutions, including burglary, smoke detection, and surveillance systems.
360 Photo, Inc.
Web Search Business Consultant
Coral Springs, FL November 2014 – September 2015
●Achieved 130% of sales goals, ranking in the Top 5 for large account acquisitions.
●Promoted and sold Google products, expanding revenue streams and building relationships with large client accounts.
●Enhanced clients’ digital visibility through strategic consultation and market research.
Self-Employed
Owner/Operator, Housing Rehabs & Consulting
April 2012 – October 2014
●Managed all aspects of financials, budgeting, subcontractor relations, and marketing for housing rehabilitation projects.
●Delivered profitable outcomes by overseeing renovations and preparing properties for market.
Tripp Lite
Senior Director of Government Sales
Chicago, IL January 2010 – February 2012
●Increased year-over-year sales by 150%, securing over $4 million in federal sales contracts.
●Collaborated with major agencies such as DOD, Coast Guard, and Armed Forces to meet specialized needs.
●Exceeded team quotas by 15%, driving NAFTA product sales and increasing market share.
Western Regional Sales Director
Chicago, IL January 2000 – December 2009
●Led a 12-member sales team, focusing on recruitment, training, and mentorship to achieve peak performance.
●Grew client base and retention by 15%, generating over $10 million in annual revenue.
●Recognized as the Top Regional Director for 10 consecutive years.
EDUCATION
University of Wisconsin-La Crosse
LaCrosse, WI
Bachelor of Science in Business and Marketing, Minor in Political Science
SKILLS & CERTIFICATIONS
Technologies: Salesforce, Microsoft Office, Google Sheets, Outlook, ACT, Telemagic
Certifications: IBM Professional Selling Skills, S.P.I.N. Selling, Zero Defects (Peter Drucker), OSHA Electrical for Construction
AWARDS & RECOGNITION
●3x President’s Club Award Recipient
●10x Top Regional Sales Director
●6x Salesman of the Month
●3x Top Regional Representative
●Top National Representative
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