Customer Service A Team

SUMMARY

SKILLS

EXPERIENCE

Brandi Coleman

(H) 478-***-**** ***************@*****.*** 2360 Crissey Dr., Macon, GA 31211 Hardworking and motivated. Enjoys a busy work environment and can perform multiple tasks simultaneously. Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment.

Strong organizational skills

Clean D.O.T.

Safety understanding

Administer aid to all 911 calls while

performing all ALS certifications

Good verbal/written communication skills

Utilizing scanner systems

Basic math skills

Strong communication skills

Quality control

Customer service skills

Friendly and hardworking

Dependable independent worker

Good at following instructions

Detail-oriented

Labor, Labor Finders, November 2017-Current

Macon, GA

Managed inventory, maintained equipment and cleaned work areas. Removed debris and other duties as assigned by the manager. Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.

Cleaned all construction areas to avoid hazards.

Responsible for promoting safe and clean working environment. Took responsibility for on the job training of new workers Master Grill, Waffle House, December 2013-November 2017 Carrollton, GA

Cleaned grills and other kitchen tools and areas.

Cooked all food to order ensuring adherence to company quality standards. Reviewed quality standards and ensured continuous application throughout the kitchen environment.

Maintained cleanliness and organization of all line workstations. Supported other kitchen team members when needed.

Distributed prepared food to servers in an efficient manner. Monitored kitchen productivity and assessed overall efficiency. EDUCATION AND TRAINING

Grilled various cuts of meat to meet customer specifications and food handling standards. Waffle House offers a reward each week called a "Grill Bonus" for exceeding expected sales. I won this almost every week.

Order Picker, Walmart.com, October 2010-November 2013 Carrollton, GA

Trained a team of 2 order pickers each night.

Used an RF scanner to pick items to their proper bins. Picked products from designated locations to fulfill customer orders. Prepared products for shipping according to company specifications. Ensured that aisles were organized so forklifts could be operated throughout the warehouse. Added key data for each package into the company's computer system. Loaded products weighing up to 50 pounds onto warehouse conveyors. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.

Communicated with floor managers to determine merchandise placement. Manager, Karen's Detail, September 2001-February 2009 Lucedale, MS

Recruited and trained new staff members and produced employee schedules. Automated office operations, managed client correspondence and tracked records. Recruited, hired and trained new employees, including monitoring and review of individual performance.

Analyzed financial statements and payroll through product cost, labor and controllables. Mitigated risk by ensuring regulatory compliance for required licensing. Recruited, hired and trained 30 employees during my time with the company Supervised, developed and delegated tasks to employees. Met with each associate to establish realistic monthly sales goals. EMT Certification, University of South Alabama, Mobile AL 2001

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