Inventory control, Conflict Management, time manager, Microsoft suite.

MITCHELL WHITE

Charlotte, NC ***** 216-***-**** ***************@*****.***

PROFESSIONAL PROFILE

Compassionate and professional individual seeking opportunity in dynamic professional setting with growth potential. Experienced in supervisory roles, team meetings, comprehensive care plans, scheduling, and task management. Proficient in EPIC and Microsoft Suite for accurate clinical documentation. Recognized for reliability, sound judgment, and fostering collaborative team environment.

SKILLS & ABILITIES

·Quality Assurance

·Microsoft Suite (Word, Excel, PowerPoint)

·PNL management

·Time management

·Have strong working knowledge of HIPAA requirements.

·Has the ability to multitask and work independently with limited supervision.

·Performance Management

·Operations Management

·Epic My Practice systems

·Experienced with fostering strong relationships with staff members.

·Knowledge of joint commission, CMS, and other related regulations that pertain to medical record/hospital records.

EDUCATION & CERTIFICATIONS

January 2025-Present

Bachelor of Business Administration (Expected January 2026), Charlotte, NC, Strayer University

August 2000-May 2004

High School Diploma, Cleveland Heights, OH, Cleveland Heights High School

PROFESSIONAL EXPERIENCE

July 2024-Present

Delivery Driver, Empire Distributors

·Assuring efficient deliveries to location matching invoice to product before delivery is finalized.

·Driving units sizing from 14 feet to 26 feet distributing beer and wine to grocery stores and restaurants.

·Loading and unloading trucks per pick sheet or invoice to assure accuracy.

·Properly store product in preferred location per guest request.

·Collect payments according to invoices to ensure everything matches and customers are satisfied.

·Return trucks and payments back to the location daily.

·Provide truck safety checks pre-trip and post-trip.

November 2017-July 2024

Surgical Support Services Supervisor 2 – Cleveland Clinic Hospital

·Implement quarterly and yearly goals, educate team and provide follow-up related to meeting departmental customer service goals.

·Analyze and implement procedures providing opportunities to improve procedures, processes, speed, quality and effectiveness of the work flow.

·Guide and motivate caregivers through complicated, stressful tasks/situations ensuring highest levels of productivity.

·Review payroll daily/weekly using Kronos applications, applying caregiver scheduled PTO, Sick time, UTO, and FMLA. Closely monitored time off availability.

·Process new hire onboarding and employee termination documents.

·Manage communications between team members, patients and other staff members to maintain efficient and successful operations.

·Oversee caregivers transporting patients safely and efficiently during pre-op and post-op surgeries.

·Manage transporting specimens runs such as micro-biology, cytology, and pathology to laboratory in a timely efficient manner.

·Provide surgery assist aiding in the reposition of patients ensuring proper placement throughout procedure.

·Oversee the assistance of 51 operating rooms, 2 PACU’s (47 occupancy), Special Delivery Unit (SDU), and 4 same day surgery units (10 patient occupancy each).

·Efficient in “Epic My Practice” software system.

October 2007-November 2017

Training Regional Manager, Papa John’s International Inc

·Conducted a Successful Restaurant Grand opening.

·Designed, implemented, and continuously improved comprehensive training programs for all levels of staff, including new hires, existing team members, and management personnel.

·Conducted regular assessments and evaluations to measure the effectiveness of training initiatives and identify areas for improvement

·Ensured compliance per company’s policy, procedures.

·Upheld food safety standards, sanitation guidelines, and operational protocols to maintain a safe and hygienic work environment.

·Collaborated with cross-functional teams, including store managers, regional supervisors, and corporate executives, to address training needs, resolve operational challenges, and drive business success.

·Oversaw day-to-day activities to optimize efficiency and profitability.

·Conducted regular performance evaluations and provided constructive feedback for improvement.

·Successfully increased store revenue by 50% within the first year through strategic marketing campaigns and operational improvements.

·Achieved a customer satisfaction rating of over 96% through exceptional service.

·Implemented a new inventory management system, resulting in a 40% reduction in food costs and a 50% decrease in waste.

·Recognized as ‘Manager of the Year’ for outstanding leadership and performance, driving significant improvements in store operations and profitability.

·Managed budgeting, forecasting, and financial reporting for the restaurant weekly/monthly/quarterly (Profit and loss management).

·Monitored inventory levels and food costs to minimize waste and maximize efficiency.

·Maintained a safe and sanitary work environment, conducting regular inspections and training sessions on food safety and health standards.

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