Social Media Front Desk
Resume:
Christina Golden
Admin Specialist/ Front Desk/ Social Media Manager/Photographer/Income Tax Preparer/
Staffing Specialist-Customer Service Rep-Management-Freelancer
Haughton, LA 71037
**************@*****.***
My goal is to become associated with a company where I can utilize my skills and gain further
experience while enhancing the company's productivity and reputation. I also want to continue to
strive for excellence and growth where I am employed and learn new things daily.
Willing to relocate to: Longview, TX - Dallas, TX - San Antonio, TX
Authorized to work in the US for any employer
Work Experience
Teaching Assistant
Marvelous Minds - Shreveport, LA
January 2015 to Present
Volunteer
non-Profit organization
Teaching/After school tutoring
learning aide/recruiting volunteers
marketing advisor
event planner
fundraiser promoter
Disc Jockey (DJ)
DJ Goldi - Haughton, LA
January 2006 to Present
DJ parties,gatherings,riding clubs, birthdays,reunions,also host when needed, karaoke,lyricist
Professional School Photographer
InterState Photography - Irving, TX
June 2019 to September 2019
Extensive Training on Photography
Reported to Schools from La to Tx and set up, maintained, full photo shoot equipment, Posing, and
Grooming staff and or students at particular location / Canon certified/ handpicked to do group and
sports photography as well
Attention to detail / problem solving in a timely manner as needed/ input data in photo ordering
software
emails
Customer Service Representative
Recreation .Gov - Work at Home
April 2018 to September 2018
Handle customer reservations
process credit cards
handle any issues with reservations for customer
process all national parks as well as all historic sites for united states
completed contract for la state parks independently
data entry
call center high call volume
researched alternatives for customers who could not complete reservations
Training for future employees
Skype
marketing
Managed emails
high call volume
Provided great customer service
Quality Assurance Specialist
Valve Works USA - Bossier City, LA
April 2017 to November 2017
Certify pull tickets to go to assembly/index all sales orders, purchase orders, packing lists, sales
quotes/Index all incoming certifications on parts and raw materials/File purchase and sales orders/
Heavy data entry/Answer any correspondence thru email for my department/Certify that all orders all
correct and do not requires an inspection or dimensions/Issue control numbers to our Wisconsin and
India partners on certifications/Verify part numbers in warehouse if needed/ Operate OnBase Software/
Word/Excel/Outlook/ Answer calls/Heavy 10-key/Documentation
Administrative Specialist / Staffing Assistant/Receptionist
Manpower Staffing Agency
March 2016 to April 2017
Administer Drug Screens/Handle W/2 information/Register New associates/Conduct Interviews with
new associates/Schedule interviews daily/Maintain copy /fax machine/ Mail out any/all correspondence
needed/make supply orders for office as needed/Format, type, print resumes for any candidates if
needed/Direct all incoming phone calls/Complete all social security/child support/unemployment claim
paperwork in a timely manner/ Make web updates for old associates/Handle 5+ lines /Process all
trade credit references of clients as well as complete bank references/Pull resumes for new orders/
Makes decisions on what candidates will be good for each position as needed/Find the best candidates
according to experience/work history and work ethics/Issue any work related items needed for job/
Input payroll for 100+ employees/Assist candidates with on boarding process/Marketing: Find new
clients for new job orders/Handles issues with clients dealing with our employees/Utilize on call phone
on Weekends when necessary /Mail out checks to associates who need them/Go to new /old clients
for new business/Deliver thank-you gifts when needed /Prepare adverts for open positions on social
media/job boards/Proficient in Programs such as: I-Net/Red Carpet/E-Verify/Field Glass/People Net /
Time Entry /MS Word, Excel, Outlook/Monster Job Boards/Documentation/Heavy Customer Service/
Sales/Cold calling/Recruiting
Admin. Of Maintenance Department
Tango Transport, INC - Shreveport, LA
January 2014 to August 2015
Handled all purchase orders/ input all invoices received in AS400 system/read and responded to all
emails concerning purchase orders/Lotus Notes (Program Used )/ issued Master Cards/com-checks
to customers who did not have account with company/handled breakdown calls with drivers out on
the road/ directed drivers to certain places for repairs wherever best in the closet location/handled
all incoming calls from vendors/ made outgoing calls to customers for payments and requests for
invoices/handled all faxes/etc./ assisted drivers who came to shop with licensing, certifications, and
any other driver requests for help/ input new trucks and trailers in system./Multiple lines/Dispatch/
Documentation/Heavy Customer Service/Light Accounting
Sentinel Guard Services
Elsie's Casino - Shreveport, LA
January 2014 to May 2014
Cashed out customer payout tickets/handled all money transactions for gaming machines/repaired
gaming machines when needed/served alcohol and other beverages to patrons/handled light snacks
and maintained bar/light cleaning duties.
This position was held while working for Tango Transport as well
Assistant Manager/Cashier/Bartender
Rosbottom LLC - Haughton, LA
August 2008 to December 2013
Handled all payout tickets/ served alcohol and beverages to patrons/handled collections/scans/
emails/and invoices/paid vendors/ data entry in the PDI system/ handled all change orders to bank for
casino/made daily deposits/handled all promotional events/organized and worked all karaoke events
held in casino/handled all giveaways in casino/did meter readings and reset machines/planned and
held all employee meetings/handled hiring and terminations of employees/helped customers with
loyalty cards/did employee training/Heavy Customer Service/Problem Solving/promotions/Customer &
Employee Complaints/Write ups/Recruiting/Hr Generalist
Pilot Flying J Cashier/Team Leader
Arby's - Haughton, LA
November 2004 to May 2007
Handled all team member complaints and diffused hostile situations/ greeted all customers/handled
orders to be served/gave great customer service/light cleaning duties
Education
Business Administration
Virginia College
January 2015 to May 2017
None in Communications and Mass Media
Bossier Parish Community College - Bossier City, LA
January 2008 to September 2008
High School Diploma
Haughton High School
2001 to 2005
Skills
• customer service (10+ years)
• RECEPTIONIST (6 years)
• RETAIL SALES (2 years)
• training (7 years)
• Word (10+ years)
• Documentation (8 years)
• Microsoft Excel (5 years)
• Problem Solver (10+ years)
• Reservation Agent (Less than 1 year)
• Staffing Specialist (1 year)
• Marketing (7 years)
• Dispatch (2 years)
• management (7 years)
• Critical Thinker (10+ years)
• Ten key (6 years)
• Typing (10+ years)
• Administrative Assistant (7 years)
• Payroll (5 years)
• Human Resources (2 years)
• DJ (10+ years)
• Data Entry (10+ years)
• Child care (10+ years)
• Teacher Aide (5 years)
• Early Childhood (5 years)
• Teacher Assistant
• Special Education
• Day Care
• Childcare Provider (2 years)
• Filing (6 years)
• Multi-Line Phone System (10+ years)
• Motivational Interviewing (Less than 1 year)
• Schedule Appointments (7 years)
• Organizational Skills (10+ years)
• Photography (10+ years)
• Negotiation
• Office Experience
• Front Desk
• English
• Time Management
• Computer Literacy
• Merchandising
• Microsoft Office (10+ years)
• Recruiting (8 years)
Awards
Presidents list
January 2016
Awarded both Presidents list and Deans list
Writing scholarship
January 2005
High school Who’s who
Junior Achievement Mentor
November 2016
Chamber of Commerce Inducted
mentor young adults about current career or job path
Certifications and Licenses
Gaming
September 2008 to July 2014
All certifications for video poker
management certificates
Additional Information
SKILLS
My major strengths include: strong leadership, excellent communication skills, strong team player.
Supervisory skills including: hiring and termination processing, scheduling, training, payroll and
administration tasks. Very organized and computer literate/ familiar with all Word programs. Accurate
typing Skills. Great customer service skills
Designated Rep. Certified
Gaming Machine Certified
Marketing
Sales
New Client Orientation
Great Phone Etiquette
Enthusiastic
Self-Motivated
Team Building Skills
Critical Thinker
Proficient in Most Software Programs
60 Wpm
Accounting Skills
Business Growth
Promotes Safe Work Environments
Currently Phi Beta Lambda Secretary for Virginia College
Student Ambassador for Virginia College 2016/2017
President and Dean's List Recipient 2015/2016/2017
*any gaps in employment is due school attendance
Contact this candidate