Director of Academics, School Counselor, Intervention, Administrator
Resume:
************@*****.***
Mason, OH 45040
EDUCATION
Master of Arts, School Counseling And Guidance
Xavier University, Cincinnati, OH
May 2009
Master of Science, Secondary Education
Bowling Green State University, Bowling Green, OH
December 2004
EMILY CONNOR
PROFESSIONAL SUMMARY
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
As an accomplished high school administrator, I excel in strategic planning and enhancing team collaboration. Leveraged strong verbal communication to foster a supportive environment as a school counselor, achieving notable improvements in student well-being and academic support. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Seeking opportunities to apply these transferable skills into a different, yet rewarding position.
SKILLS
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Multitasking and organization
Product knowledge
WORK HISTORY
November 2024 - Current
Dermamode - Sales Manager, Cincinnati, OH
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
August 2021 - October 2024
St. Xavier High School - Director of Academic Services, Cincinnati, OH
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale
August 2013 - August 2021
Madeira City Schools - School Counselor, Cincinnati, OH
Enhanced student emotional well-being by providing individual and group counseling sessions
Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students
Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment
Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations
Creating individualized plans to support students learning challenges based on their diagnosis
This involved collaboration and consultation with medical professionals
Coordinated with outside agencies to determine students receive appropriate services and resources
January 2005 - August 2008
Western and Southern Life Insurance Group - Sales Representative, Cincinnati, OH
Worked to build relationships with customers and built potential for additional sales
Developed relationships with clients for increased loyalty and repeat business
Boosted sales by consistently engaging with customers and addressing their needs effectively
Collaborated with team members to reach collective sales goals, fostering a supportive work environment
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
Expanded customer base through cold calling, networking, and relationship building
CERTIFICATIONS
Certified National Pharmaceutical Representative, 723792024, 12/01/24
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