Human Resources Manager

Gretchen M. Thompson, Director of Human Resources

Indianapolis, 46214, United States, 907-***-****, *****************@*****.*** www.linkedin.com/in/gretchen-thompson-163b8a263

SUMMARY Dynamic Human Resources Manager with over 20 years of experience in diverse HR roles. Proven expertise in organizational development and team leadership, particularly in the healthcare and service industries. Achievements include successful implementation of employee engagement initiatives and streamlined HR processes that enhanced company performance. Committed to leveraging comprehensive HR strategies to foster a collaborative and high-performing workplace ready to contribute in a Director of Human Resources role. WORK EXPERIENCE

11/2021 – Present Business and HR Manager, Alaska Brain Center, LLC Wasilla, AK, USA

• Spearheaded strategic HR initiatives to foster a high-performance culture within the organization

• Implemented employee engagement programs, enhancing workforce satisfaction and reducing turnover rates

• Overhauled recruitment processes and streamline talent acquisition and improve candidate quality

02/2021 – 11/2021 Human Resource Manager, ESS Support Services Anchorage, AK, USA

• Championed performance management systems to evaluate employee effectiveness and align with organizational goals

• Developed training programs to upskill employees, resulting in a more versatile workforce

• Conducted comprehensive market analyses to ensure competitive compensation structures

03/2019 – 01/2021 Project Manager: Employee Labor Services, ESS Support Services Anchorage, AK, USA

• Drove project delivery with a focus on efficiency, achieving all timelines for labor- related services projects

• Evaluated service delivery processes to identify improvement areas, enhancing operational efficiencies

11/2017 – 03/2019 Office and Human Resource Manager, Affinity Alaska Wasilla, AK, USA

• Instituted office management protocols that streamlined daily operations and improved productivity

• Facilitated onboarding processes for new hires, ensuring compliance with company policies and enhancing employee retention

08/2015 – 05/2017 Human Resource Manager, Big Lake Country Club Wasilla, AK, USA

• Revamped HR policies and procedures to align with best practices, significantly improving organizational compliance

• Assessed workforce needs and spearheaded recruitment efforts that increased client services staff

08/2011 – 11/2014 Office and Human Resource Manager, PowerSource Telecom, Inc. Wasilla, AK, USA

• Engineered a comprehensive onboarding program that reduced training time for new staff by 20%

• Scrutinized employee performance metrics to identify trends and recommend strategic adjustments

08/2000 – 11/2021 Human Resources Consultant, Thompson Consulting Wasilla, AK, USA

• Advised numerous clients on HR best practices, resulting in enhanced organizational structures and workforce efficiency

• Formulated tailored HR strategies that support business objectives across diverse industries

• Provided expert guidance to new government contractors on SCA contracting and other government-specific record-keeping for departments such as ICE, DHHS and DARPA

04/2007 – 12/2008 Senior Human Resource Manager, Ahtna Technical Services, Inc. Anchorage, AK, USA

• Pioneered HR initiatives that aligned with the company’s strategic direction, resulting in improved productivity and enhanced shareholder returns

• Evaluated employee feedback to diagnose organizational challenges and deliver targeted training solutions

EDUCATION

03/1991 – 06/1992 University of La Verne La Verne, CA, USA Master of Science, Business Organizational Management

(Emphasis in Human Resources)

08/1985 – 05/1989 Alaska Pacific University Anchorage, AK, USA Bachelor of Arts, Human Resource Development

(Emphasis in Training and Development)

SKILLS HR Personnel Planning and Recruiting Onboarding Training Design and Development Compensation and Benefits Management Investigations Change Management

Contract Management Data Analysis

Analyticial writing Personnel and Labor Law Compliance Communication Team Development

Conflict Resolution Team Development

Client Relationship Management Problem Solving

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