Administrative Assistant Executive

Executive Administrative Assistant

Top notch assistant with 6 years of experience seeking an opportunity to assist in the coordination and management of all administrative duties necessary to assist in the strategic mission of an organization.

Effectively manages business relations and special projects for Executives/Senior Management.

Solid oral and written communication skills.

Consistently maintains a high level of confidentiality.

Highly motivated, a self-starter, and can multi-task in fast-paced environments.

Collaborates well with others and independently.

Impeccable organization, and has a high level of focus on quality, detail, and accuracy.

Ability to assess and anticipate the needs of others and provide resolutions to problems.

Successfully interfaces with diverse groups via phone, e-mail, and face-to-face interaction.

Professional, poised, and friendly.

Proficiencies: Office Suites: Microsoft Office Word, Excel, PowerPoint, Outlook, Project Server and Sharepoint. Google G Suite - Google Drive, Docs, Sheets, Forms and Email.

Social Media: Facebook, Instagram and Twitter. Webinar Technologies: WebEx and GoToMeeting. Project Software: Deltek and Replicon. CRM: Salesforce. EHR Software: EPIC

Accreditations: US Secret Security Clearance (2007 – 2012)

Experience

Nazareth Regional Ambulance Co, Nazareth, PA 2022 – Present

Administrative Assistant

Manage day-to-day office tasks including ordering supplies, answering phones and scheduling transportation for wheelchair-bound individuals and other medical transport services.

Oversee calendar and email management for the Executive Director of Operations, coordinates meetings and ensures smooth communication within the team.

Helped play a key role in the reopening of Operations in October 2022 after closure due to COVID 19, providing important administrative support during the transition phase.

Perform billing, reconciliations and record-keeping, including processing payments, reconciling credit card and bank statements and posting payments related to the mobility division.

Enterprise Information Management, Arlington, VA October 2006 – September 2012

Executive Assistant to CEO/Deputy of Combat Support and Vice Chairman (June 2009 – June 2012)

Served as the primary administrative liaison to both the CEO/ Deputy of Combat Support and Vice Chairman.

Accurately managed and prioritized calendars, including meeting scheduling, meeting organization, response to meeting requests, notices and logistical arrangements.

Regularly attended all meetings and conference calls to record notes.

Received and screened all communications including telephone calls, voicemail, and email to the CEO using independent judgment to determine those requiring priority attention.

Prepared and organized all travel including flight, hotel, and rental car service for both domestic and international trips.

Efficiently entered all daily work hours and other paid time off as needed.

Composed, completed, and submitted all expense reports.

Served as the main point of contact for all main office calls and greeted every visitor at the front entrance.

Oversaw, coordinated, and resolved all issues around routine administrative inquiries.

Reviewed and summarized miscellaneous reports and documents.

Effectively managed special projects as requested and assigned.

Enterprise Information Management, Arlington, VA October 2006 – September 2012

Executive Assistant & Office Manager (October 2006 - June 2009)

Primary point of contact for all administrative responsibilities for the President and all management staff as well as spearheaded, lead, and managed all operations within the office.

Organized travel, assisted with the creation of reports, presentations and tracking of daily tasks.

Handled incoming and outgoing electronic communications for the President.

Supervised all vendor accounts needed to operate the office.

Maintained, ordered, and stocked all office and break room supplies and equipment.

Facilitated all meetings, calls, appointments, company picnics, and executive off site functions.

Receivable Management Services, Bethlehem, PA October 2005 - April 2006

Territory Telesales Representative

Actively developed account strategies and service requirements for customer relationships by utilizing a full portfolio of products and preferred technology methods.

Maximized sales force automation tools to communicate with customers and management to organize customer relationships while assisting current customers and prospect portfolios.

Executed thought leadership to achieve company objectives.

The Club at Morgan Hill, Easton, PA July 2003 - June 2005

Director of Business Development (March 2004 - June 2005)

Successfully created and maintained a marketing plan to ensure continued growth by establishing milestones and checkpoints.

Consistently exceeded goals to maintain course group bookings by 40%. Maintained relationships with key players within the community and business area to enhance business results and growth.

Effectively drove projects to successful completion by utilizing sound judgment and by making informed decisions.

Demonstrated resolution with opinions and feedback from customers and team members.

The Club at Morgan Hill, Easton, PA July 2003 - March 2004

Administrative Assistant

Stakeholder in the rollout of initial course start up. Established a system for daily Human Resource functions. Created and implemented layout for golf Pro Shop.

Washington Redskins, Landover, MD August 2000 - January 2002

Assistant to the VP of Ticket Operations & Customer Service

Maintained customer sales prospect list daily with confidentiality. Managed club level and suit level passes for Redskin staff and clientele promotions. Responsible for prospecting leads for premium seating sales.

Education

De Sales University, Center Valley, PA – 2000

Bachelor’s Degree in: Sports Management; Minor in: Business Administration

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