Christos Parham
********.******@*****.*** 904-***-**** www.linkedin.com/in/christoslparham
SUMMARY Seeking IT Director role with 10 years of experience in Strategic and Operational Management. Proven track record as Incident Manager with expertise in IT Change Management and Automation Capabilities. Extensive background in managing cloud migrations, disaster recovery, and enhancing system resilience through innovative solutions. WORK EXPERIENCE Capgemini Global
Project Manager/Solutions Architect Oct 2022 - Mar 2023
• Managed global teams in planning and executing AWS MSP audits, ensuring compliance with audit requirements and timely evidence collection.
• Conducted post-audit assessments, delivering actionable recommendations for continuous improvement and enhancing organizational compliance and credibility.
• Improved project efficiency and adherence to schedules by implementing best practices and leading cross-functional teams in sprint meetings and reviews. Honeywell/Capgemini
Project Manager/Solutions Architect Jan 2022 - Oct 2022
• Designed AWS Landing Zone and Control Tower in alignment with AWS Best Practices, facilitating effective cloud migration strategies for both public and private cloud systems.
• Collaborated with global cross-functional teams to perform pre-application discovery and server assessments, utilizing tools such as RVTools, ServiceNow CMDB, and firewall data.
• Conducted application workshops to evaluate cloud transformation potential and system dependencies, coordinating with stakeholders to assign systems to appropriate wave groups.
Capgemini - Bayer at Mt Santo
Solutions Architect Jan 2021 - Dec 2021
• Defined and fulfilled data center migration requirements from executive leadership, ensuring alignment with strategic objectives.
• Managed and optimized ServiceNow CMDB extracts by cross-referencing with VMware RVTools, maintaining data integrity and accuracy.
• Delivered high-availability and disaster recovery solutions, enhancing operational resilience and ensuring alignment of IP address configurations between current and future modes of operation.
Entergy/Capgemini
Application Architect Mar 2019 - Dec 2020
• Facilitated daily Scrum meetings to evaluate team performance and identify areas for improvement.
• Documented comprehensive system requirements and processes utilizing ServiceNow.
• Analyzed sprint outcomes to enhance future project efficiency and effectiveness. Carters/Capgemini
Systems Analyst Aug 2018 - Feb 2019
• Developed technical documentation and created playbooks for infrastructure teams to enhance system processes and efficiency.
• Managed and monitored Cohesity, Veeam, Hyper-V, SiteScope, and Nutanix to improve system reliability and uptime, while actively participating in daily SCRUM meetings with department leadership.
Ricoh USA
Advanced Application Support Aug 2015 - Jul 2018
• Developed comprehensive Site Procedure Guides, enhancing project support workflows and increasing efficiency.
• Collaborated with cross-functional teams to effectively resolve complex technical issues, ensuring seamless operations.
• Delivered customized solutions to address and rectify critical application bugs, improving system reliability.
Bermuda Microsystems
Senior IT Consultant Feb 2014 - Aug 2015
• Delivered expert consultations for IT project implementations, ensuring seamless integration and optimal system performance.
• Provided Dell server warranty support, enhancing system reliability and client satisfaction.
Iron Solutions
Systems Engineer Feb 2013 - Aug 2015
• Managed Trapeze Wireless Networks and procurement processes, ensuring seamless integration and operation of enterprise systems and applications.
• Oversaw disaster recovery and security monitoring processes, enhancing system resilience and safeguarding organizational data.
EDUCATION Drake State Technical College
AS, Computer Information Systems
DeVry Institute of Technology
BS, Business Technical Management
CERTIFICATIONS AWS Certified Solutions Architect – Associate In progress AWS Certified SysOps Administrator – Associate
Google Cybersecurity Certification
Harvard Connected Manager
SKILLS Aws • Azure • Google Cloud Platform • GitHub • Kubernetes • Migration Wave Group Creation • Scrum Meetings • ITILv3 • Agile • Waterfall Management Methodologies • ServiceNow • CMDB • RVTools • Veeam • SiteScope • Cohesity • Jenkins Pipelines
• Disaster Recovery • Network and Firewall Management • Data Center Migration • Application Containerization • Technical Documentation • Playbook Creation • Enterprise Architectural Design and Strategy • Leadership • Communication • Problem-solving • Technical Support • Cost-effectiveness