Labor Relations Employee
Resume:
Richard Firman JD
**** ******** **. ********** **, 75077
********@*****.***
SUMMARY
Secure a Management position in the Labor Relations industry that enables utilization of my skills and qualities to achieve excellence in my chosen technical domain, endeavor to show improved results for the prospective employer and meet new challenges through dedicated perseverance and continual learning.
EXPERIENCE
Sep. 2023
Present GovStrive LLC
Sr. Labor and Employee Relations Consultant
•I advise and consult executive management on labor relations issues
•I review and concur/not concur with labor relations actions for the company
•Conduct workplace investigations and propose appropriate action
•Write corrective action letters for issuance by management
•Train managers/supervisors on labor relations issues
•Train labor relations specialists on current labor issues
•Supervise the work of labor relations specialists advising on process and procedures
•Hear and adjudicate grievances
•Arbitration advocacy
Mar. 2023
Sep. 2023 Dallas Area Rapid Transit (DART)
SR. Employee and Labor Relations Specialist
•I advise and consult executive management on labor relations issues
•I review and concur/not concur with labor relations actions for the company
•Conduct workplace investigations and propose appropriate action
•Write corrective action letters for issuance by management
•Train managers/supervisors on labor relations issues
•Train labor relations specialists on current labor issues
•Supervise the work of labor relations specialists advising on process and procedures
•Negotiate grievances with the union
Jul. 2022
Feb. 2023 DCTA-Denton County Transportation Authority
Mobility Services Manager
•Responsible for all on demand and paratransit services in Denton County
•I put the Go in Go Zone
•I maintain and monitor all contracts for paratransit services to ensure proper scope of work is followed
•Negotiate changes in contracts for additional work or services
•Report all Key Performance indicators to AVP/CEO
Apr. 2017
Present Richard Firman LLC.
Advocate
§I represent clients in wrongful terminations, EEOC complaints, workers compensation, unemployment claims, arbitration, mediation, Merit System Protection Board.
§Filed case briefs with the court to support client’s case/position
§Argued to the court/arbitrator in formal and informal hearings
§Chief negotiator for CWA 6002 in contract and labor negotiations
Envoy Air, INC. DFW Airport, TX
Jan 2021 Lead Labor Relations Manager Jul 2022
•Represent employees in the collective bargaining process as the area labor manager
•Evaluate issues presented and determine if they should move forward in the grievance process
•Consult on labor issues to leadership to determine outcomes/liabilities
•Process grievances per CBA, write responses/case briefs
•Train/educate leadership on labor issues
•Chief spokesperson for CBA negotiations
•Advocate in arbitration/mediation/EEOC
•Meet with unions on labor relations issues/negotiations
Sep 2017 –
Oct 2019
R+L Carriers Dallas, TX
Labor Relations Manager/Dispatch
•Managed the labor management relations in the terminal
•Determined course of action in performance and conduct issues
•Drafted and issued corrective action to employees per company policy/contract
•Represented management in all labor issues advising on outcomes/liabilities
•Conducted advocacy in unemployment claims with TWC
•Supervised the dispatch and administrative staff in the terminal
•Planned and dispatched the outbound trucks to the destination terminals in Texas, Louisiana, Arkansas, and Oklahoma. Dispatched over the road contractors to California, Utah, Colorado, and Arizona.
•Ensured the freight was secured in accordance with safety regulations and DOT standards
•Supervised the loading and unloading of all inbound and outbound trips to ensure no damage to the freight, operators were maintaining over 10 bills per hour standard
•Developed a dispatching program to track the daily outbound trips from the terminal which was instrumental in achieving over 90 percent on time dispatching of trips
United States Postal Service Dallas, TX- Phoenix, AZ
Labor Relations Manager/Plant Manager Jan 2006 – Mar 2017
•Chief negotiator and spokesperson for CBA contract negotiations for 15 years
•Heard at step one over 2,500 grievances
•Adjudicated over 1,000 grievances at step two
•Advocated in arbitration over 50 grievances with over a 95 percent win rate
•Negotiated the local contract and memorandum of understanding
•Conducted training for operations managers on the articles of the CBA
•Advocated in MSPB, and EEOC, providing both oral and written arguments to the court
•Advocated, administered over 100 mediations of employee conduct, family law, EEOC complaints, wrongful terminations, and ADA accommodations.
•Provided advice to executive management on labor relations and legal issues within the district
•Provided pro bono legal services to veterans in Maricopa County
•Conducted free mediation services in Maricopa County
•Worked pro bono at the Phoenix Community Legal Services Office providing free legal advice to the underprivileged in Maricopa County
•Responsible for over 250 truck drivers, 9 supervisors in a large district which included the transportation of all incoming and outgoing products via air and ground transportation
•Determined product volumes and designed routes nationwide to connect to destinations in a timely manner
•Determined the daily weight of product to fly on FedEx and American Airlines, buying space each day
•Developed and maintained city routes for the delivery of product to all stations and branches in the district
•Managed over 1600 employees, 74 supervisors, and 14 managers in a very large processing and distribution Plant
•Developed a streamlined plan to improve productivity taking North Texas Plant from 254th in the country to number 4 in less than 12 months
EDUCATION
Juris Doctorate
Arizona summit law school phoenix, AZ
•Major: Labor law, arbitration, mediation, workers compensation
Bachelor’s Degree
University of North Texas
•Major: Performance Improvement
SKILLS
•Certified Mediator, State of Arizona
•Legal expert
•Experienced in contract negotiations
•Experienced advocate in trial and arbitration
•Logistics and transportation experienced manager
•Licensed Insurance agent
•Advanced skills in Microsoft Office, PowerPoint, Excel, Word, and Access
•Proven leader of successful teams
•Results driven
Certifications
•2015 Certified Mediator
•2020 Licensed Insurance Agent
Professional References
•Luther Sutton, ******.*.******@****.*** Postal Service, 480-***-****
•Steve Reaves, **********@*******.*** Legal services client, 602-***-****
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