Result-driven, customer-focused professional with a Bachelor's degree

Jakob Nester

Professional summary-Result-driven, customer-focused professional with a Bachelor's degree in Communication Studies and a minor in Marketing. Seeking a position that will allow me to enhance my customer service, leadership, and sales skills.

Education: Bachelor's Degree: Communication with a Minor in Marketing - Tarleton State University - GPA 3.5, Stephenville, TX May 2023

Skills-

• Customer Service and sales skills • Good work ethic • Excellent communication skills

• Goal-Oriented • Self Motivation • Organizational skills

• Strong computer skills • Multitasking • Negotiation skills Sales

Experience- Sales Associate May 2024 - December 2024

San Antonio Dodge Chrysler Jeep Ram, San Antonio, Texas

• Built rapport with customers by offering a friendly, welcoming environment in the store. Guide customers through a step-by-step process to find a vehicle of their choice, test driving, negotiate the payment options, and finalize the sale.

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• Inbound and outbound calling to customers for potential sales leads. Cold calling requirement of 30-40 calls per day.

• Provide excellent customer service, sales, and negotiation skills. Non-Profit charity customer service/sales Rep July 2023 - September 2023 Precision SA Inc., San Antonio, Texas

• Customer service and sales skills

• Communication skills to establish a sales pitch about the nonprofit charity, to grasp the attention of passing-by customers

• Accepted donations to help support the charity organization that the company was representing. Cashier / Inventory Control August 2021 - August 2022 Walmart Supercenter, Stephenville, Tx

• Provided high levels of customer service and knowledge with each Walmart customer

• Demonstrated the ability to reconcile tills, accounting for all cash and other forms of payment

• Provided information to customers on products or services. Guest Service Specialist May 2021 - August 2021

Urban Air Trampoline Park, San Antonio, Texas

• Built customer loyalty with swift and personable attention to special requests.

• Greeted guests upon arrival and ensured smooth check-in process.

• Resolved guest complaints or concerns promptly to maintain satisfaction.

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