Business Analyst Health Care

Swapna Chittamuru

Plano, TX **************@*****.*** 860-***-****

OBJECTIVE

To join an organization that provides a competitive and innovative working environment with a good chance for continuous growth and acquisition of knowledge.

Authorized to work in the USA (GC/Permanent Resident). NO Visa Sponsorship required.

PROFESSIONAL SUMMARY

Data driven Business Analyst with over 1 years’ experience assessing organizational data

to understand problems and provide workable solutions.

Capable of analyzing a wide range of business needs in highly complex industries.

Conducted financial and data analysis to support decision-making processes.

Analyzed industry trends and competitors’ performance.

Presented findings and recommendations to management.

Collaborated with cross-functional teams to improve operational efficiency

Extensive testing experience in Financial Services domain.

Excellent knowledge of all phases of STLC (Software Testing Life Cycle).

Strong Skills in understanding the client Requirements/Business and Writing /Analyzing the Business Scenarios.

Coordinating with other Business Analysts and Product Owners for any clarifications in Business requirements.

Expertise in Preparing Test Scenarios, Test Conditions and Test Cases to meet all the business requirements.

EXPERIENCE:

Business Analyst:

United Health Care, Connecticut from April 2016 to June 2017.

Client Description : UnitedHealthcare is the health benefits business of UnitedHealth Group, a health care and well-being company working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.

Roles and Responsibilities:

The project was to analyze various clinical transformation systems available in the market and present a report for them to choose the best-suited clinical suite for United Health care group.

Based on the studies the vendors were called for final presentation and we choose its best suited vendor for its patient care implementation.

Assisted in writing System Requirements Documents SRD, including functional and non-functional requirements.

Developed Use cases and activity diagrams and analyzed business requirements.

Enhanced the business to articulate and prioritize their ideas, and assisted in development of training materials for new technology and process improvements.

Collaborated with QA testing team to develop test plan, test conditions and test cases to be used in testing based on business requirements.

Quality Assurance Tester:

ICICI Bank Pvt Ltd, India from May 2007 to September 2012.

Client Description: ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its group companies.

Project Description:

It is a banking application used by bankers to provide solutions to customers. It has a wide range of functionalities including opening personal and business accounts, making deposits and much more.

Roles and Responsibilities:

Analyzing business, functional, and technical requirements and developing test scenarios.

Performing System testing, backend testing and Regression testing of application.

Documenting defects that are found during the testing phase and reporting them to the software developer to fix them.

Attended walkthrough and daily scrum meetings with business analysts, project manager and developers.

Performed manual testing to test the functionality and GUI of the application.

Thoroughly test the application to reduce the defect rates.

Done thorough testing of the application along with bug reporting and tracking until they are closed.

EDUCATION QUALIFICATION:

Bachelor of Commerce from Sri Venkateshwara university Tirupati, INDIA.

Master of Business Administration (MBA) in Finance & HR from Sri Venkateshwara university Tirupati, INDIA.

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