Customer Service Patient Care

Toneeka Tate

Mc Cormick, SC *****

*******@*****.***

+1-864-***-****

Passionate, self motivated, structured individual with over 10 years of work experience and achievements in customer service, patient care, and manufacturing. I look forward to joining a team that promotes integrity and diversity.

Work Experience

Certified Nursing Assistant

Consolidation - Greenville, SC

January 2020 to Present

• Provide patient centered care by assisting with daily activities

• Communicate with patients to ascertain feelings, need for assistance, or social and emotional support

• Review patient’s dietary restrictions, food allergies, and preferences to ensure patient has received appropriate diet

Customer Service Representative

Everise; Remote

January 2021 to December 2022

• Build rapport by active listening and efficiently resolve problems regarding insurance

• Adapt daily to high call volume both inbound and outbound Increased customer satisfaction and process information quick and accurately

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Technician

Eaton - Greenwood, SC

January 2013 to December 2021

• Inspect, clean, and perform operator level maintenance on equipment

• Verify and accurately log shipping and receiving reports

• Offered Team lead position; motivated team daily increasing performance rate and company success Education

Associate Degree

Piedmont Technical College

Skills

• SARS

• SAMS-E

• Detailed Oriented

• Performance Monitoring

• Data Entry

• Written oral and communication

• Computer software savvy

• Administration Skills

• Audits/Assessments

• Problem Resolution

• Customer service

• Microsoft Excel

• Microsoft Teams

Certifications and Licenses

CNA

CPR Certification

Contact this candidate