Banquet Server Front Desk

Reginald Bussey

*********@*****.*** / 917-***-****

Seeking to obtain a Hospitality position as a Front Desk Agent / Barback or Banquet Server, where my strong dedication to the position, along with a high degree of enthusiasm can be fully utilized and transitioned into an effective Hospitality Team member.

FOOD AND BEVERAGE WORK EXPERIENCE:

HOLIDAY INN - PLAINVIEW, NEW YORK OCT. 2024 - Present

ROLE: BANQUET SERVER

• Provide excellent guest services during Banquets, Weddings and other Special Events

• Set up Banquet rooms according to event orders and specifications

• Serve food and beverages to guests in a professional and courteous manner

• Clear tables efficiently and assist with bussing duties as needed

• Collaborate with the Culinary Team to ensure timely food service

• Maintain a clean and organized Banquet area throughout the event

• Knowledge of coffee service and food preparation.

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HARBOR LINKS GOLF CLUB - PORT WASHINGTON, NEW YORK MAY 2024 - Present

ROLE: BANQUET SERVER - SEASONAL

DUTIES:

• Experience with various events such as Weddings, Golf Outings, Fundraisers, Sweet 16’s, and Showers.

• Assist with set-up and breakdown of tables, linens, chairs, etc, for full service of banquet events.

• Polish flatware and glassware to remove all visible water spots and ensure cleanliness.

• Maintain a clean restroom, with restroom checks frequently throughout the event.

• Provide excellent food and beverage service for banquet events.

• Maintain knowledge of policies and procedures.

• Maintain sense of urgency when on the service floor.

• Maintain back of the house, front of the house and side work duties for overall productivity of banquet events.

• Maintain positive and professional attitude.

• Seek council from management when needed.

• Complete other assigned duties when necessary. ie: pickup of equipment, materials, and decorations.

• Maintain clear and open communication between all staff members for overall event success.

• Troubleshoot and address any issues that may arise during events promptly.

• Follow Health and Safety practices at all times.

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EVENT STAFFING AGENCIES:

NOOR STAFFING GROUP - NEW YORK, NY APRIL 2024 - Present

MARY GUILIANI CATERING EVENTS - NEW YORK, NY MARCH 2024 - Present

AYS - AT YOUR SERVICE - NEW YORK, NY NOVEMBER 2023 - Present

AMERIVENTS EVENT STAFFING & MANAGEMENT - NEW YORK, NY AUGUST 2022 - Present

POSITION: EVENT STAFFER: BUSSER / CANAPE SERVER / SERVER FOOD RUNNER / BARBACK

DUTIES:

• Delivering the highest standard of service as a Freelance Event Staff and Banquet Server at various locations throughout New York City. Assist with set-up and breakdown of tables, linens, chairs for full service of Banquet Events. Polish flatware and glassware to remove all visible water spots and ensure cleanliness. Maintain knowledge of policies and procedures. Maintain a sense of urgency when on the service floor. Maintain Back of The House, Front of The House and side work duties for overall productivity of Banquet Events. Maintain a positive and professional attitude. Seek council from management when needed. Complete other assigned duties when necessary. Maintain clear and open communication between all staff members for overall Event success. Follow Health and Safety practices at all times. FOH/BOH Team Member at the 2022 US Open Tennis Championships.

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RESTAURANT EXPERIENCE

OKARU - ROSLYN HEIGHTS, NEW YORK JANUARY 2025 - March 2025

ROLE: FOOD RUNNER

DUTIES:

• Delivered and described all food items to the guests, in a timely manner.

• Participates in table maintenance and bussing of excess tableware.

• Maintain general cleanliness of stations and the entire venue.

• Possesses in-depth knowledge of all food menus and the company.

• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.

• Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:

• Attended and participates in daily pre-service meetings.

• Learn by listening, observing other team members, and sharing knowledge while leading by example.

• Portrayed a positive and professional attitude.

VALDARI RISTORANTE - BAYSIDE, NEW YORK APRIL 2023 - Present

ROLE: HONORARY GREETER

DUTIES:

• Responsible for welcoming guests and visitors in a friendly manner as they enter the establishment. Suggest food/drink items from the menu.

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EDUCATION:

ServSafe Food Handler (online) Certificate of Achievement – August 2023

National Association of Bartenders - New York, NY Certificate in Bartending - December 2012

New York Institute of Technology - New York, NY Bachelors in Communication Arts

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