Support Technician Technical

CONTACT ME FOR

PERSONAL DETAILS

AND REFERENCES

Telephone: 011-***-**** / 084-***-****

Email: ****@***.***.**

** ****** ********

Crown Gardens

Ridgeway

2092

DESCRIPTION

I'm an efficient IT Technician with expertise in

troubleshooting, maintaining, and optimizing computer systems and networks. Proficient in diagnosing hardware and software issues, implementing solutions, and providing technical support to ensure seamless operation. Experienced in configuring and deploying various operating systems and software applications. Adept at assisting users with technical inquiries, both remotely and on-site, while adhering to established protocols. Dedicated to enhancing system performance, security, and reliability through proactive maintenance and continuous learning. Seeking to contribute technical proficiency and problem-solving skills to an innovative IT team for the effective management of technology infrastructure.

CAREER SUMMARY

Desktop Support

WESBANK (CONTRACTED BY TCM AND CIT BUSINESS SOLUTION) Duration: July 2019 - Feb 2020

Description: Monitored systems, set up peripherals, provided user support, troubleshooted network issues.

IT Support Technician/Sales

JITC COMPUTERS

Duration: July 2018 - Jan 2019

Description: Remote support, software updates, repairs, software installation, upselling.

Call Centre/Customer Service Consultant

MULTICHOICE SOUTH AFRICA (CONTRACTED BY AFRIZAN PERSONAL) Duration: Aug. 2016 - Feb 2017

Description: Managed calls, assisted with technical queries, improved product knowledge, ensured service excellence.

Trainee Teller / Inquiries Desk Consultant

STANDARD BANK (CONTRACTED BY QUEST)

Duration: August 2013 - March 2015

Description: Handled inquiries, customer service, and teller duties. EDUCATION

Boston City Campus

IT - COMPUTER TECHNICIAN A+

Currently enrolled

Windows 7 Course Completed

A+ Comptia Exam Scheduled

Ridgeway High School

GRADE 12 PASSED

Business Economics

Engineering and Graphic Design

Computer Applications Technology

English, Afrikaans, Life Orientation, Maths Literacy Promotion Consultant

TCC - CONTRACTING TO VARIOUS RETAIL STORES

Duration: October 2012 - Jan 2013

Description: Conducted software promotions, provided installation assistance. Service/Sales Consultant - New products

STANDARD BANK - NORTHCLIFF - TEMP ASSIGNMENT

Duration: March 2012 - May 2012

Description: Introduced and sold new banking products, assisted clients. Front Desk Sales/Service Consultant - Technical Help Desk support PARTS SERVE CHANNEL SUPPORT - TEMP ASSIGNMENT

Duration: October 2011 - Dec. 2011

Description: Sold laptops/parts, provided technical advice and support. Trainee Technician / Junior IT Technician

IBM SOUTH AFRICA

Duration: March 2011 - September 2011

Description: Repaired and upgraded computers, provided technical support. SANTINI

WARDLE

IT TECHNICIAN

IT Support Networking

FLUOR SA (CONTRACTED UNDER IBM)

Duration: Contract on clients' premises

Description: Installed and configured computers, set up workstations, handled backups.

Contact this candidate