Customer Service Data Entry
Resume:
Deborah Sipes
Memphis, TN *****
***************@*****.***
Professional Summary
As an administrative professional with 25 years of experience in various roles, including medical assisting, bookkeeping, office management and customer service. I am currently seeking opportunities in respective company or private practice, to apply my administrative skills too. I’m also looking forward to learning new skills that will be beneficial to your company. Also, in my experience of applying to work at home jobs, in my findings have been scammers and wanting me to pay for the software on cash apps. Just to be clear if I had money I wouldn’t be looking for a job. Thank you,
Deborah Sipes
Willing to relocate to: Memphis, TN
Authorized to work in the US for any employer
Willing to relocate to: Memphis, TN
Work Experience
Stay at Home Mother
Not currently working-Memphis, TN
September 2018 to Present
1. We had adopted 2 children and one of the children was special needs. So we decided that in order to give him everything he needed I would not return to the work force until he had graduated. My current situation is that after several years into our adoption I had some type of stroke which left me with an impairment of my left leg. I use a cane or walker depending on the depth of walking. However, I’m able to do anything that anyone else can do. I may have to sit and do it. 6 months after Covid, I had a bowel obstruction which left me in the hospital for nearly 6 months. I have since recovered from that. Foster Parent
Youth Villages-Memphis, TN
November 2007 to May 2017
We opened our doors to children who needed a place to stay until they were returned to family members or adopted.
Sub Secretary/On the Job Training (OJT)
Memphis City Schools/Shelby County Schools-Memphis, TN August 2008 to February 2013
Work Experience: August 2008 - 2013
• Provide support in office setting.
• Deposit, Reimbursements, Billing, Invoice payments
• Data Entry, Payroll
• Attendance, Dismissals
• Medication Administered/Log keep and sign off sheets
• Inter-Office Orders
• Handling of daily deposits
• Involved in evening school functions and pep rally’s
• Answering the phones and directing them to appropriate persons
• Supply orders for front office and kept inventory
• Accounts Received
• Filing of assortment of records in cum files
• Copies for meeting preparation and cum files and assorted documents which we’re confidential
• Preparing documents for loss and prevention
Administrative Secretary
ARC-Memphis, TN
July 2004 to April 2008
Daily and Monthly Reports
• Checks and Balance of Money spent
• Daily Deposits of all incoming donations
• Coding checks for proper dispensing
• Ran credit cards receipts for classes and donations
• Prepared data sheet for where money per client wanted it used for
• Gathered information and prepared slides and reports for upcoming fundraisers and board members
• Closeout of Credit Cards issued
• Prepared stats for Month End
• Designed and prepared flyers and cards for meetings
• Accounts Received and Payables
• Participated in fundraiser events and distributed packaged information that was prepared by me
• Supervised approximately 20 volunteers on a disaster relief assignment.
• Prepared for fire calls
• Prepared and was involved in help running one of the sites when Katrina hit. Volunteer: Assisted in events coordination Fund Raisers Ran the site for disbursing funds for clients when Katrina hit Pest Control Bookkeeper/Sales
Terminix International-Memphis, TN
February 2001 to June 2004
Daily deposits of incoming cash and checks along with posting money to accounts
• Responsible for daily call sheets
• Coordinating price increases and decreases on all accounts
• Customer relations; accounts receivables and collections, payables
• Equipment maintenance
• Monthly Reports
• Posting and generating accounts of up to date and past due payments
• Daily Ledger
• Daily Bank Deposits
• Also handled termite files
• Month end close out for Termite Sales
• Worked with Sales Department during down time to help Sale and promote.
• Tracked sales and selling amounts
• Worked with Pest Control Manager and Termite Manager on accounts Administrative Assistant
Barge Waggoner Sumner & Cannon-Memphis, TN
February 1996 to June 1998
Blueprints submitted for printing
• Responsible outside shipments
• Prepared Bid Tabs for upcoming Bids
• HUD documentation, PHA plans for housing and CDBG contracts for housing
• Assisted in bidding information for waste management projects developed by Engineers/blueprint production
• Monthly Billing
• Accounts Payables and Receivables
• Operated and Maintained Office equipment
• Ordering of supplies for Office
• Filing of Blueprints and Specs
• Typing of Specs for job and bidding
• Answered incoming calls and delivered to appropriate box or phone when needed. Region Secretary
Wallace Computer Services-Memphis, TN
February 1984 to January 1996
• Contracts and proposals along with correspondence for various locations.
• Inter office memorandums
• Travel arrangements
• Billing and Statements
• Accounts Payables and Receivables
• Weekly and Monthly reports
• Incoming orders and design and produced layouts for printing
• Kept inventory for office and a secondary office. Ordered all supplies on a weekly basis.
• Scheduled truck shipments for incoming shipments that we produced in office.
• Used a dot matrix printer when printing forms.
Secretary/Receptionist
Hilco Realty-Memphis, TN
February 1983 to June 1986
• Projected leads for Agents
• Cash Accounts
• Accounts Payables and Receivables
• Data entry for description of housing for listing and posting to MLS
• Deposits from escrows and sells
• Setting appointments for agents
• Showing of houses and setting up
Education
Concorde Career College-Memphis - Memphis, TN
October 2012 to January 2013
Business Business
University of Memphis - Memphis, TN
February 1984 to January 1986
Treadwell Middle/High School - Memphis, TN
September 1979 to May 1983
Skills
• Cash handling (5 years)
• Communication skills (3 years)
• Office Administration
• Medical office experience (2 years)
• Organizational skills (10+ years)
• Analysis skills
• Customer service (5 years)
• Medical receptionist (2 years)
• Accounts receivable (10+ years)
• Adobe Acrobat (3 years)
• Bookkeeping (4 years)
• Clerical experience (10+ years)
• QuickBooks (5 years)
• Medical Office Experience (2 years)
• Time management (2 years)
• Fundraising (4 years)
• Accounts payable (7 years)
• Layout design (3 years)
• Medical administrative support
• Budgeting (3 years)
• Forms Design. Healthcare. Non-Profit Organizations. (5 years)
• Pest Control
• Banking (1 year)
• Sales (2 years)
• Google Docs (1 year)
• Research (5 years)
• Computer skills (10+ years)
• Windows (10+ years)
• Pricing (2 years)
• Medical Terminology (2 years)
• Medical terminology (2 years)
• Interviewing (2 years)
• Transportation management systems
Certifications and Licenses
Certified Medication Aide
CPR Certification
BLS Certification
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