Delivery Driver Customer Service

TS

TUWAN SMITH

*********@*****.*** 916-***-**** Sacramento, CA 95831

Dynamic delivery driver with extensive experience at Destanfano, excelling in route planning and customer service. Proven ability to manage inventory effectively while adhering to safety protocols. Skilled in operating forklifts and handling hazardous materials, ensuring timely and secure deliveries. Committed to maintaining high standards of quality and efficiency in fast-paced environments.

Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.

Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Route planning

Customer service

Inventory management

Safety procedures

Equipment operation

Forklift operation

Hazardous materials handling

Local delivery

Package scanning

Order fulfillment

Material handling

Shipping and receiving

Receiving and processing shipments

Barcode scanning

Picking and packing

Pallet jack handling

Unpacking merchandise

Assembly and production

Pallet jacks

Shipment unpacking

Order picking

Labeling and sorting

Stacking and staging

Basic computer proficiency

Sorting and labeling

Destanfano Sacramento, CA

Delivery Driver/General Warehouse

Worker

01/2024 - 02/2025

Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Stayed up-to-date on changing local roads and construction areas that may affect routes.

Utilized GPS and maps for efficient route planning.

Managed inventory levels during deliveries by verifying load counts against shipping manifests.

Provided excellent customer service by answering inquiries about products or services being delivered.

Determined optimal routes based on GPS application information and knowledge of local routes.

Verified deliveries against shipping instructions prior to delivering to Summary

Skills

Experience

customers.

Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Operated manual and mechanical equipment safely to minimize injury and accident risks.

Reviewed delivery documents and orders and reported errors to supervisor.

Kept accurate logs of all deliveries and trips.

Checked shipping papers to determine nature of load and presence of hazardous materials.

Verified accuracy of items loaded onto truck against shipping documents. Loaded trucks and safely secured merchandise to prevent damage during transportation.

Loaded, secured, and unloaded cargo in a safe and timely manner. Express Employment Sacramento, CA

Warehouse Worker/Order Picker

03/2022 - 12/2023

Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Assisted in packaging and labeling of products for shipment. Preserved safe work environment by maintaining clean workstations and pallet area.

Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Used scanners to track parcel information, condition or receipt. Prepared and completed warehouse orders for delivery or pickup according to schedule.

Verified accuracy of incoming shipments against purchase orders. Secured items in truck by strapping over protective padding. Moved large and bulky items manually or with pallet jacks or forklifts. Packaged items carefully using protective materials like bubble wrap or foam sheets.

Utilized scanning equipment for picking, packing and shipping orders. Labeled boxes and placed in outbound collection areas. Operated forklift and pallet jack to transport heavy loads. Assisted in loading and unloading merchandise from trucks using manual and mechanical equipment.

Packaged items with appropriate materials to prevent damage during shipping.

Read orders to obtain item numbers and located merchandise in bins or on shelves.

Bagatelos Sacramento, New Mexico

Delivery Driver/Fabricator

05/2021 - 11/2021

Checked shipping papers to determine nature of load and presence of hazardous materials.

Verified deliveries against shipping instructions prior to delivering to customers.

Contacted customers prior to delivery to coordinate delivery times. Verified accuracy of items loaded onto truck against shipping documents. Loaded trucks and safely secured merchandise to prevent damage during transportation.

Transported and safely delivered items to prevent damage or loss. Marked cutting lines and measurements on materials. Separated products according to weight, grade and size of material to produce final product.

Used hand tools to position, align and secure product components. Produced quality products by palletizing, packaging and assembling finished items.

Operated various fabrication machines such as shears, brakes, presses, grinders and drill presses.

ABS Sacramento, CA

Assembly Line Production

Worker/Operator

09/2020 - 03/2021

Inspected incoming raw materials prior to use in order to ensure quality assurance.

Organized production line equipment and materials for assembly tasks. Boxed, labeled and moved items to keep production lines moving swiftly. Performed quality checks on products and documented discrepancies. Rotated through various positions on the assembly line as needed by management.

Packaged products and double-checked package labels for accuracy. Packed finished products and prepared for shipment. Vallejo Sr High Vallejo, CA

High School Diploma

06/1997

Education and Training

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