Home Assistant Claims
Resume:
Kerry Boylan
Sacramento, CA ***** Email **********@*****.***
Experience
Your Home Assistant
Home Assistant
Experience For Home Assistant
Worked in the home for clients in need
Would take clients shopping are to appointments.
Prepared meals and did housework.
Interacted with the clients with walks and conversations, are just watching their favorite television shows.
Intercare Ins.
03/23/2023-09/28/2023
Claims Assistant
Gallagher Bassett Services Inc
10/2/2002- 12/15/2022
Claims Assistant
Experience for Claims Assistants
To provide support to the claims staff and to perform other office tasks depending on the client program. Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing, and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.
Claims Assistant
•Contacted designated clients to obtain confidential information (e.g., medical centers, medical records office, service center, doctors, and attorneys) on a continual basis in order to fulfill the statutory requirements of the Labor Code.
•Timely forms, reports, letters, and Benefit Information Notices as appropriate per Labor Code.
•Processed high volume of benefit and medical payments on claim files as directed by the Claims Examiner.
•Printed and reconciled checks, as needed specific to branch office.
•Communicated pertinent claim information to the client, legal counsel, medical and rehab providers, and internal claims staff.
•Answered phone calls, take messages, and responded appropriately.
•Timely forms, reports, letters, and Benefit Notices to the injured workers, State Agencies, and other parties.
•Requested medical reports and wage information for compensations.
•Provided clerical support, including filing, faxing, sorting, and alphabetizing.
•Entered new claim information into computer claim system.
•Assisted Team Manager with special projects.
Essential Duties and Responsibilities
•Prepares new claims files.
•Calculates TTD, Wage Loss, VRMA and PD benefits.
•Issues compensation payments on diary schedule
•Issues Benefit Notices
•• Dr Status calls and employee employer contact calls
• Employer contact calls to confirm light duty/modifies work.
• Request for Authorization
Education- GED
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