Customer Service Crew Member

ALEXANDRA WILLIAMS

Fast Food professional with **+ years of Experience

A dedicated and seasoned professional with over 20 years of experience in the fast-food industry, specializing in customer service, team management, and operational excellence. Proven ability to resolve customer issues swiftly and effectively, while maintaining a strong work ethic and fostering a collaborative team environment. Recognized for the ability to work independently, adapt to fast-paced environments, and consistently deliver high-quality results.

(365) 880 - 4052

**************@*****.*** (289) 544 - 5491 76 Roehampton Ave., St. Catharines Crew Member (McDonalds Canada)

Take customer orders, prepare food, and ensure that everything meets the company’s quality standards.

Work closely with other team members to make sure service is fast and accurate. Help with keeping the restaurant clean and organized, following all safety and hygiene guidelines. 2020 - Present

Shift Manager (Pop Eye)

Worked together with the marketing team to create 10+ advertisement projects for local and global clients

Worked individually to conceptualize the website design for new changes on the company’s website and successfully chosen

The concept design for the company’s website has been applied and used until now Redesigned the official website of Reallygreatsite for improvement and expansion purpose, which produced a very satisfying result with an improvement on its performance by 30% Assisted the creative team to create a visually appealing website Received a Web Design award for Reallygreatsite website that was designed earlier Appeared on the local web magazine cover

2016 - 2019

Experience

Food Service Worker (On The Run)

Prepared workspaces and made sure customer orders were done quickly and correctly. Supported the supervisor in daily tasks and followed health and safety rules. 2006 - 2007

Crew Member (Wendy’s - Thompson Blvd.)

Kept the food preparation area clean and safe.

Took customer orders and worked with the team to serve food quickly. 2003 - 2006

Cashier (Burger King - Harold Rd & Bay Street) 1986 - 1988 Processed customer orders and payments accurately. Provided friendly service to ensure a positive customer experience. Worker Health and Safety Awareness in 4 Steps

Ministry of Labour, Training and Skills Development october 10, 2013

Working Together: The Ontario Human Rights Code and Accessibility for Ontarians with Dissabilities Act

Ontario Human Rights Commission

October 13, 2023

Certifications

D. W. Davis High School, Nassau, Bahamas

Education

Refences

WHMIS (Workplace Hazardous Materials Information System) Employment Ontario, Skills for Success Program

October 13, 2023

Custodian Service Training

Score: 100% (180 Points)

October 13, 2023

Syrenne O. Tongco

+1 (905) 348 - 6004

Office Manager - Manor Cleaners 2024 Inc.

Anmolpreet Kaur

+1 (905) 688 - 5461

Manager - McDonalds Welland Avenue

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