Support Specialist Peer
Resume:
Amy Lyle
*************@*****.***
I am passionate about helping individuals in recovery and Customer Service Excellence by providing support, solutions, and resources to build a strong foundation for lasting change. Experience Motivational in Interviewing, Case Management, Relapse Prevention, Criminal and Addictive Thinking, Crisis Intervention, Treatment Planning, Resource Navigation, and Client Advocacy.
Shadowrock Recovery – Lexington KY, December 26th to January 27th
IOP Peer Support Specialist – Held Peer Support groups (Transitional Living Skills, The Disease
New Day Recovery Center-Winchester, KY February 5 2024 to September 9, 2024
Clinician - Facilitated IOP, PHP, OP, 3.5, 3.1 Groups and had a caseload of 15 for Individual Therapy a week. Helped with Treatment Plans, Assisted Case Management
Mt Comprehensive Care Stanton, KY July 2023 to September 2025
Peer Support Specialist - Facilitated/shadowed IOP classes. Shared experience, strength and hope. Went through AA book and shared paragraphs on how it compared to our own lives when we were out in the madness and to pick up learning tools and get into the solution instead of staying in the problem. Helped with drug screening clients.
Chrysalis House Lexington, KY July 2021 to March 2023
Peer Support Specialist/Patient Engagement Coordinator
Working with patients, sharing personal experiences, re-directing behaviors and offering support and facilitating support groups.
22nd Century/State of Michigan Health Depart. November 2020 to 2021
Contact Tracer- and notifying Covid-positive contacts as well of contacts they were around with instructions to quarantine/assessing symptoms
Bluegrass Act Team-Lexington, KY April 2018 to October 2020
Peer Support Specialist - Traveled to patients' homes and assessed any needs, helped with errands and medications. Charted behaviors and discussed with a 6-member team especially for care of the patient. Counseled dual diagnosis, consulted with the ACT Team Plan of Care
Hospice of the Bluegrass-Lexington, KY January 2015 to January 2016
CNA. CMA
End of life Care/traveled to patient's homes and assessed their needs, helped with ADL's and medication. Documents ADL’s and Vital Signs charted any changes.
Stanton Nursing Center-Stanton, KY November 2005 to December 2014
CNA - Wound Care
Charted patients ADL's, assisted them with bathing, transfers and dressed wounds and charted progress or decline in patients
WinchesteCoatings, KY May 2005 to February 2006
HR Manager
Worked with the owner at that time to recruit and employ workers that were suitable to work in at that time family-owned mid-size factory that put a coating on car parts. Responsible for evaluations, pay raises, drug screens and terminations. Very dedicated and oversaw meetings with staff and potential customers with the owner. Oversaw staffing policies, improve employee retention and motivated staff. Ensured compliance with industry regulations, keeping detailed records of job descriptions, and conduct on-boarding of new employee orientation. Addressed any complaints or grievances. Helped employees with benefit information.
Lexmark-Lexington, KY December 1994 to January 2001
Floor Manager Customer Excel
Trained new employees with line production, set up and configured tools used for printers. AOQL Team lead. Trained and assisted with broken printers and fixed them to be re-sold, worked with big account clients in replacing broken or non-working printers.
Education
Southern New Hampshire University – 2024 to Present
University of Phoenix January 2017
Maysville May 2008
Skills• Team management (5 years) • Vital signs (10+ years) • Records management (10+ •Microsoft Access (10+ years)• Office management (2 years) • Meeting facilitation (5 years)• EMR systems (5 years) • Google Docs (10+ years)• Leadership (10+ years)• Mentoring (8 years) • Supervising experience (10+ years)• Documentation review (10+ years)• HIPAA (10+ years) • Hospital experience (10+ years) • Vital signs (10+ years)• Records management (10+ years)
Contact this candidate