Customer Service Data Entry

Andrea Shannon

*** ******** ***, **. *****, TX **114 / 817-***-**** / **************@*****.***

I am detail oriented and seeking a clerical customer service position. I have worked in a variety of different areas form Home Health, HR, Payroll to Account payables and Receivables. I was active-duty US Army for four years and enjoyed my time serving my country. I had quality training and built a strong work ethic.

Skills

Attention to detail

Self-starter

Team Player

Diverse Background

Tasked with a “Project” I need very little direction

Experience:

08/2022 – 3/2025 Inventory Controller, Restaurant Depot

Worked closely with Branch Manager and Assistant Branch Managers to ensure efficient operation in Inventory, Front End, Cash Room and Receiving Departments. Maintains a positive company image by providing courteous, friendly and efficient customer service. Was responsible for warehouse keys.

06/2021 – 06/2022 Assistant Store Manager, Dollar General

Customer Service was priority. Cashier, Stocking, Daily Bank Deposits, Change runs to bank, Picking up deposit slips, Reconcile the bank deposits and Inventory Management.

01/2021 – 04/2021 Data Entry Clerk (temp), Crawford & Company

Registered claims between phone calls. Look at the claim form and document the billed amount for merchandise and shipping charges. Route claims to one of the other employees as well.

03/2020 – 10/2020 Cashier, Brookshires’

Customer service, cashier and pharmacy cashier, greeting the customers and insuring they had a good shopping experience.

03/2019 – 07/2019 Care Giver, Self-Employed

Working for myself helping others care for their family members that needed a little extra help with daily living activities. Such as taking them to doctor’s appointments, cooking, cleaning, shopping and over all just being with them when no one else could.

01/2017 – 03/2019 Admin Assistant, All Around Handyman

I projected cost for remodeling houses, payroll, account payables & receivables, billing invoices and some general labor as well.

08/2016 – 01/2017 Admin Assistant, Derr & Isbell Precast Division

Processed weekly payroll for 70 employees, HR Lead, data entry, account payable invoices, such as research review statements for large and small rental equipment that was located across the US at different job sites.

03/2012 – 09/2016 PCT, Heart Monitor Tech/Admin Assistant, Texas Health “Harris”

I wore many different hats at the hospital, I was a Patient Care Tech for Cardiac Unit 3rd Floor, Heart Monitor Tech for multiple floors of the hospital and worked closely with the Nursing Administrators, to help manage the staff on 27 different units of the hospital.

Education: Haltom High School, Haltom City, Texas – High School Diploma 1988

Tarrant County College, Hurst, Texas – No degree 63 college credit - hours

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