Human Resources Customer Service
Resume:
Tasneem
Lukmanji
Thornton, CO *****
W: *************@*****.**
m
Skills
Budgeting, Forecasting,
Cost Control, Cash Flow
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• AP/AR Specialist
Payroll Processing &
Benefits Administration
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Client Relationship
Management
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Office Operations &
Administrative Support
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• Customer Service
Professional Summary
Highly skilled professional with a strong background in business, accounting, and human resources bringing 15 years+ of experience in financial management, payroll processing, client and employee relations. Proficient in managing accounts payable and receivable, preparing budgets and financial statements, and ensuring compliance with regulatory standards. Adept at HR functions such as recruitment, onboarding, benefits administration, policy development, and employee training. Experienced in leveraging tools such as QuickBooks, Google Workspace, Microsoft Office Suite, and Zoho Books to streamline processes and enhance operational efficiency. Known for excellent communication, organizational, and problem-solving skills, with a commitment to fostering a productive work environment while achieving financial and strategic goals.
Experience
Concentrate Brands Denver, CO
October 2023 - March 2025
Controller & Human Resources
Oversaw all general ledger activities, including account reconciliations and journal entries.
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Managed financial operations in line with current federal, state, and general accounting standards.
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Guided executive team to make important long-term decisions and advocated for financial needs.
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Developed budgets for operating expenses and capital projects in close collaboration with CEO.
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• Conducted all payroll & benefits administration per site. Decreased DSO by 20% by implementing data-driven collection strategies, enhancing cash flow and reducing overdue accounts.
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• Maintained strong client & vendor relationships. Automated financial reporting, reducing month-end closing time from 10 days to 5 days.
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Minimized employee turnover by 25% through improved engagement strategies and benefits enhancements.
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Ensured compliance with labor laws and tax regulations, resulting in zero audit penalties.
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Dalwhinnie Enterprises LLC Henderson, CO
July 2019 - October 2023
Accounting & Finance Manager
Partnered with senior management to drive financial transparency, making strategic decisions and identifying new opportunities.
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Bolstered internal operations through improved decision-making and workflows.
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Led cost-saving initiatives that decreased overhead expenses by $200K annually without impacting operations.
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Developed financial forecasting models that improved budgeting accuracy by 98%, leading to better strategic decision-making.
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Cut month-end closing time from 10 days to 5 days by streamlining reconciliation processes.
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Optimized working capital management, reducing accounts receivable aging by 35% and improving cash flow.
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Negotiated vendor contracts, reducing procurement costs by 15% and saving the company $150K annually.
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Improved audit compliance, reducing discrepancies by 40% and ensuring 100% regulatory adherence.
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Processed payroll for 100+ employees ensuring 100% accuracy and on-time payments.
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Concentrate Brands - SBMIPS LLC Denver, CO
August 2015 - July 2019
Financial Controller
Reconciled accounts and managed documents to facilitate office operations.
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Guided A/P and A/R functions and tracked payments to vendors and suppliers.
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• Maintained low aging balances with effective collections strategies. Prepared bank deposits, compiled data, verified receipts and sent payments to banks.
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Placed orders, monitored usage and coordinated stocking to control supplies.
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• Calculated financial amounts for different transactions and investments. Received, processed, verified and reconciled invoices to complete payments and control expenses.
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Managed vendor relationships with savvy negotiations on pricing, deliveries and terms.
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Developed procedures, trained personnel, and proactively corrected problems.
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• Managed recruitment, onboarding and all payroll activities per site. ALTRUISTIC STAFFING/THE FACILITY PRO Ft Lauderdale, FL May 2013 - July 2015
Vice President of Operations & National Staffing Coordinator
• Coordinated staff to Retailers across the Nation (600+employees)
• Fulfilled and maintained staffing orders to Major Box retailers Scheduled and managed staff in corporate office, as well as all off-site employees nationwide
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Arranged all accommodations, reservations, and travel for all staff nationwide
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• Facilitated job fairs at work-forces and career centers nationwide Cemented partnerships with industry leaders to enhance business operations.
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• Trained employees on GoFormz, SalesForce1, QuickBooks, ADP
• Maintained inventory of IT products as well as all marketing material
• Surveyed clients to ensure customer satisfaction
• Generate bill rates and quotes for prospective clients Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
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Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
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Education
Associate in Science (A.S.) - Criminal Justice
Mohawk Valley Community College, Rome, New York
June 2027
Bachelor of Arts (B.A.) - Business Administration
Metro State Univeristy, Denver, CO
Expected completion by June 2027
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