Legal Assistant Customer Service
Resume:
Teresa DiVittorio
****************@***.***
PROFESSIONAL SUMMARY
Multifaceted, people-centric, and highly energetic individual, adept in creating and revising documents, including depositions and filings. Experienced in maintaining clients records by applying excellent organizational and office management skills on daily basis. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills, a commitment to safely and professionally handling confidential tasks and constantly developing innovative ways to exceed clients expectations.
Area of Expertise
•Management skills
•Problem-solving
•Leadership
•Collaboration
•Decision-Making
•Detail-oriented
•Communication skills
•Coordination
•Critical reasoning skills
•Quick learner
•Multi-tasking
•Adept with technology
•Relationship builder
•Goal-oriented
•Organizational skills
•Client management
•Situational awareness
PROFESSIONAL EXPERIENCE
Legal Assistant
South Carolina Department of Consumer Affairs AUG 2021-Present
Columbia, SC
Data Entry of prescreened contracts & data breaches reported within South Carolina.
Filing pre-screened contracts & customer service calls related to FOIA requests.
Assistance with motor vehicle closing fee applications.
Legal Assistant AUG 2017 -AUG 2021
Gooding and Gooding, PA
Allendale, SC
Successfully recovered the amount of claim paid by the insurance carrier to the insured for the loss by being responsible for all the law firm subrogation.
Found all the billable procedures performed and diagnoses given in a particular encounter by reading and researching medical coding.
Prevented alienation of people and poor customer service while handling high call volume.
Enhanced the performance of the organization by attending to incoming and outgoing mails, and performing administrative duties.
Prevented the possibility of losing crucial medical history before its too late in order to take legal action which was achieved by ordering medical records for pre-litigation and litigation.
Established and maintained high standard of clients while interviewing clients for all incidents.
Care Specialist NOV 2016 - AUG 2017
Ashley Place
Blackville, SC
Ensured the safety and basic care to residents by being responsible for direct daily care of youth.
Improved quality of care while providing medical attention, distributing medications, assisting with school work assignments, and transporting residents to doctor appointments and school.
Pulled down barriers brought about by differences while communicating with court appointed individuals in relation to the behavior of their residents.
Director AUG 2016 - NOV 2016
Making the Grade
Barnwell, SC
Protected children from or against any perceived or real danger/risk by ensuring the safety of children.
Allowed easier modifications and shown when and where changes need to be made while planning activities and recording progress of the after school program
Created a positive relationship with the children by assisting them in getting their homework completed.
Lead Teacher JULY 2014 - JUNE 2016
Bet Breira Samu-El Or Olom
Miami, FL
Provided a structure for an essential learning while creating weekly lesson plans according to our classroom theme, updating parent portal, and planning activities.
Created and maintained a loving, patient and creative environment for my students while performing the lead teacher duties.
Provided an important detail that can be used to help develop students future by being responsible for monthly reports and organizing weekly updates on student files.
Secretary SEPT 2002 - JUNE 2004
State Attorney's Office
Miami, FL
Kept a proper documentation of filings and court proceedings for each case by organizing the court docket for case managers.
Created a shared sense of purpose by contacting parents and guardians for up coming meetings.
CERTIFICATION
Pediatric First Aid/CPR
EDUCATION
Associate of Science, Business Administration Degree, 2007
Miami Dade College
PROFESSIONAL SKILLS
Enthusiastic and upbeat personality.
Maintains a positive attitude, good communication, and magnificent customer service skills.
Computer literate with vibrant knowledge of Microsoft Word, Power Point
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