Case Management Regional Recruiter

Richard Trice, Jr.

313-***-**** *********@*****.***

Professional Summary

Possesses a solid background in leading large-scale organizational changes and improvement efforts utilizing thorough understanding of all principles and practices. Demonstrated the ability to aptly balance and prioritize workload, handle multiple tasks and demands in a productive manner. Excellent skills in building rapport with customers of all levels, using relationships as a value add to gain client and organizational trust.

Work Experience

Client Specific Regional Recruiter, Allied Universal Security, Southfield, MI 2017- Present

●Assist in the development of a policy and procedure for the recruiting process to build consistency and

continuity and to ensure full utilization of all available resources. Performed HR analytics & Metrics and support recruiting.

●Review existing branch hiring and interviewing practices with HR. Made recommendations to improve

effectiveness and efficiency. Also making regular branch site visits, analyzing existing methods, learning about unique branch needs and establishing effective strategies to improve applicant hiring process for better interview to hire ratios.

●Conduct training and coaching on effective interview techniques and monitoring background & adjudications with systems such as ICIMS,DOMO, Sterling & Workday.

●Assist with in-branch hiring activities on a planned or periodic as needed basis, by holding branch hiring

events. Also assisted with hiring process during peak times or off site hiring events.

Talent Sourcing Specialist, Detroit at Works/SER METRO, Detroit, MI 2022 - 2023

●Work with multiple internal teams to help maintain relationships with employers to generate job opportunities for job-seeker base while doing case management duties primarily in Workforce Development.

●Work closely with Career Advisors to determine the type of jobs that match the skills and qualifications of our job-seeker base, market opportunities, one on one interviews and hiring events.

●Screen candidates for job interviews, advise candidates, follow up calls with candidates, site visits to employers, & meet monthly placement targets and compiled reports that track activities and outcomes.

●Manages and updates database of job development leads and case notes & maintains a current understanding of economic and employment trends and emerging career opportunities.

Director of Communications, (Remote) Arbor Creek Media, City State 2020 - 2022

● Oversee the day-to-day activities of the communications function including budgeting, planning and staff development.

● Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.

● Introduce best practices and refine existing processes and procedures that expand the capacity of communication across departments to proactively meet the demands of ACM’s services. Handled Team & Employee Relations.

●Mentor and develop staff using a supportive and collaborative approach on a consistent basis. Coach,trained and developed.

●Actively engage, cultivate and manage press relationships to ensure coverage surrounding ACM’s priorities & Special events.

Underwriter/Invoice Specialist, United Wholesale Mortgage, Pontiac, MI 2019-2020

●Researched applicant’s employment and financial history to help determine the accuracy of application and documents

● Requested additional information as needed on all documents to help determine loan risk

●Ensured once all information is gathered that it is accurate, compliance standards are met, and it is in congruence with company policies

●Communicated and documented reasons for approval or rejection of loans so clients and loan officers are well-informed of decisions.

● Reviewed all mortgage applications and supporting documents to ensure all necessary information is approved .

Talent Acquisition Specialist, Detroit Youth Connection, Detroit, MI 2010-2016

●Assessed training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.

●Designed, planned, organized, and directed orientation and training programs to improve job skills

●Presented information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

●Handled audits, implemented team meetings and investigated reports.

Education

Bachelor of Science, Communication - Marketing & Electronic Media and Film Minor

Eastern Michigan University Ypsilanti, MI

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