Jamie H. Hayes
************@*****.*** 337-***-****
https://www.linkedin.com/in/jamie-hayes-maom-44225723/ Houston, TX DISPATCH OPTIMIZATION LOGISTICS MANAGEMENT REGULATORY COMPLIANCE
~ Leading Marine Compliance Initiatives, Optimizing Transportation Operations & Ensuring Regulatory Excellence ~ Seasoned compliance and dispatch professional with over 14 years of experience in driving regulatory adherence, managing complex logistics, and coordinating marine and trucking operations in the transportation sector. Proven ability to optimize dispatch processes for enhanced efficiency while upholding rigorous safety protocols and ensuring compliance with industry regulations. Demonstrated expertise in inventory management, load verification, and driver onboarding in accordance with Federal Motor Carrier Safety Administration
(FMCSA) standards. Adept at liaising with clients and delivering timely and effective transportation solutions that meet operational and compliance objectives. Recognized for exceptional communication, problem-solving, and leadership skills. Logistics Management Dispatch Optimization Safety Protocol Implementation Inventory Control Driver Onboarding Client Relations Regulatory Compliance Problem-Solving Team Leadership Data Analysis Supply Chain Management Freight Forwarding Route Planning Risk Assessment Performance Metrics Transportation Safety Standards Contract Negotiation Quality Assurance Operational Efficiency Training and Development KEY VALUE OFFERINGS
Logistics & Dispatch Management
Proficient in optimizing logistics and
dispatch operations, utilizing advanced
software to enhance efficiency and track
performance.
Data Analysis & Reporting
Skilled in analyzing operational data and
generating reports to support decision-
making and improve compliance and
performance metrics.
Regulatory Compliance
Demostrate in-depth knowledge of FMCSA
standards and marine safety regulations,
ensuring strict adherence and risk
mitigation.
PROFESSIONAL EXPERIENCE
Noble Corporation – Sugar Land, TX March 2023 – Aug 2024 Marine Compliance Coordinator
Fleet-wide Compliance: Secure fleet-wide regulatory compliance by coordinating with Flag, Class, and Coastal States to ensure timely renewal of certificates and completion of regulatory surveys.
Document Control Management: Streamline document control processes, maintaining accurate regulatory records and ensuring all documentation aligns with Noble’s Management System and client contract requirements.
Compliance Tracking: Enhance regulatory compliance tracking by developing dashboards that improved visibility, supporting proactive management of compliance objectives across the fleet.
Transaction Documentation: Manage all documentation for vessel sales and transfers, ensuring seamless coordination with Tax and Legal departments, and proper execution of all required records.
Personnel Training: Improve operational compliance by training both onshore and offshore personnel in the correct usage of Noble’s EDMS, ensuring adherence to regulatory standards and best practices.
Digital Platform Management: Ensure real-time accuracy of Noble’s personnel and fleet information on Flag and Class online portals, managing user access and updates to maintain compliance.
Regulatory Submissions: Spearhead the submission of operational manuals and technical documentation (e.g., SOPEP, BWMP) to Flag and Class authorities, expediting engineering review cycles and ensuring timely closure of compliance-related actions. ExxonMobil – Spring, TX April 2022 – March2023
Marine Coordinator
Vessel Operations: Enhanced operational efficiency by serving as the primary liaison for vessel activities, effectively coordinating with ship personnel, brokers, and agents.
Shipping Coordination: Achieved seamless integration of shipping requirements across business units by leveraging COAs and time charters, maximizing logistical effectiveness.
Smooth Voyages: Ensured successful voyages by preparing and issuing precise voyage orders and indemnity letters, addressing all operational and legal needs.
Bunker Supply: Drove timely fueling of time-chartered vessels by strategically managing the procurement and delivery of bunkers, supporting uninterrupted operations.
Risk Mitigation: Minimized operational risks by closely monitoring adherence to charter party agreements, ensuring full compliance with all contractual terms.
Informed Decision-Making: Supported strategic planning by delivering accurate and timely reports on vessel movements and performance metrics, providing key insights for management.
Enhanced Information Flow: Strengthened communication across global teams by disseminating essential vessel and voyage updates to ExxonMobil affiliates and joint ventures, aligning operations with corporate standards and regulatory requirements. Jamie H. Hayes Page 2
Ceva Logistics – Houston,TX Sept 2021 – Apr 2022
Demand Planner
Supply Chain Reliability: Arranged daily transportation of goods with carriers, ensuring timely delivery and improved logistics.
Transit Processes: Facilitated effective communication with Ceva Stations to obtain timely freight information, leading to smoother operations and reduced delays.
Cost-effective Shipping: Evaluated and accepted competitive bids from carriers for freight transportation, resulting in optimized shipping costs and increased budget efficiency.
AmeriGas - PTI – Houston, TX. Jan 2019 – Sept 2021 Transportation Coordinator
Timely Deliveries: Achieved reliable propane delivery by effectively dispatching trucks across Texas, Louisiana, Oklahoma, Arkansas, and Missouri through TMW, significantly enhancing operational efficiency.
Stock Availability: Maintained optimal propane tank inventories, preventing supply shortages and ensuring uninterrupted service for customers.
Supply Chain Communication: Secured consistent propane availability by establishing daily communications with suppliers, facilitating prompt deliveries and smooth operations.
Elevated Safety Standards: Strengthened the safety culture by reviewing and approving quarterly safety bonuses for drivers, promoting adherence to safety practices and reducing incident rates.
Regulatory Compliance: Promoted safe driving practices by organizing random drug testing for drivers, ensuring compliance with Department of Transportation regulations and fostering a safe work environment. NGL Energy Partners – Deer Park, TX Jan 2015 – Dec 2018 Marine Dispatcher
Crew Transition Coordination: Achieved seamless crew transitions by effectively managing all travel logistics for Captains, Relief Captains, Pilots, and Tankermen, minimizing downtime and ensuring operational continuity.
Loading & Discharging Operations: Streamlined loading and discharging operations by accurately processing boat and barge orders at terminals, optimizing efficiency in oil and gas logistics.
Fleet Dispatch Management: Optimized fleet utilization by dispatching boats and barges for loading and discharging, significantly reducing wait times and enhancing operational flow.
Customer Communication: Elevated customer satisfaction by maintaining proactive communication regarding tender schedules, loading and discharge times, and barge locations, fostering trust and transparency.
Traffic Reporting: Provided timely operational insights by compiling and distributing traffic reports twice daily, seven days a week, equipping customers with essential information for decision-making. Emerald Companies - Lafayette, La Oct 2013 – Jan 2015 Transportation Compliance Coordinator
Transparent Communication: Elevated transportation efficiency by proactively engaging with Wardens and Assistant Wardens, ensuring seamless alignment on logistical operations and immediate responsiveness to needs.
Onboarding Processes: Accelerated the onboarding process for Transportation Correctional Officers, significantly reducing time- to-hire and enhancing the overall candidate experience for smoother integration.
Drug Testing Coordination: Fortified safety standards by expertly coordinating random drug testing for drivers, strictly adhering to Department of Transportation regulations, and fostering a culture of compliance and accountability.
Record Retention Practices: Secured compliance and streamlined access to critical documentation by implementing comprehensive record retention protocols that align with Department of Transportation and Federal Motor Carrier Safety Administration guidelines.
United Vision Logistics - Lafayette, La Aug 2011 – Oct 2013 Driver Qualifications
Transportation Logistics: Strengthened transportation logistics by effectively communicating with oilfield company representatives, ensuring clear alignment on operational requirements and timely responses.
Load Verification Support: Enhanced accuracy in operations by assisting terminals with load verifications, contributing to improved efficiency and reducing discrepancies.
Billing Assistance: Facilitated timely financial operations by providing essential billing information, supporting collections, and conducting thorough searches, which improved cash flow.
Data Entry & Customer Service: Improved operational efficiency and customer satisfaction through accurate data entry and exceptional customer service, addressing inquiries and resolving issues promptly.
Driver Onboarding Process: Streamlined the driver onboarding process in compliance with Federal Motor Carrier Safety Administration regulations, ensuring a smooth transition for new drivers into the organization.
….. Additional Experience as Driver Coordinator at Wal-Mart Distribution Center-Logistics …. EDUCATION
Master’s Degree in Organizational Management - Ashford University 2012 – 2013 Bachelor of Arts in Public Relations - Marketing - Ashford University 2009 – 2012 Bachelor of Arts in Organizational Management - Ashford University 2009 – 2012