Software Engineer Quality

SAI REDDY

MULESOFT WORKATO

Texas 682-***-**** **********@*****.*** https://www.linkedin.com/in/sai-reddy-2ba96379/

SUMMARY

●Over 7.9 years of IT experience including 4.7 years specialized in MuleSoft development, certified as a MuleSoft Certified developer, with expertise in Anypoint Platform, REST/SOAP web services, and API-led connectivity. Initial 3.2 years of experience focused on manual testing, ensuring software quality and functionality.

●Proficient in designing and implementing Mule flows, sub-flows, and exception strategies, integrating data from Salesforce, databases, and other sources using connectors like HTTP, Salesforce, Workday, SFTP, Snowflake, ServiceNow, and Anypoint MQ.

●Skilled in API development - REST and microservices, with hands-on experience in transformations using DataWeave 2.0 and Mule connectors.

●Experienced in Mule application testing using MUnit, troubleshooting with debuggers and flow analyzers, and API testing using Postman.

●Familiar with CI/CD pipelines using Jenkins, GitHub, Bitbucket, and Azure.

●Tuned MuleSoft batch applications for optimal performance, utilizing components like transaction scope, for-each, until-successful, batch processing, and choice router.

●Worked in Agile/Scrum environments, collaborated with MuleSoft Architects, and used defect management tools like JIRA and Azure for bug tracking.

●Proficient in MySQL, PostgreSQL, JMeter, JUnit, and transformation tools, with strong leadership, communication, and problem-solving abilities.

TECHNICAL SKILLS

ESB Technologies: Anypoint Studio, Mule Runtime, API Manager, DataWeave, RAML, CloudHub, MuleSoft Connectors.

Integration Patterns: REST/SOAP APIs, ETL, Event-Driven Architecture, Messages Queues (Kafka, RabbitMQ), built secure API’s using TLS and MTLS

Middleware: Mule 4.x, Workato

Web Services: SOAP and REST

Operating Systems: Windows, MacOS

Programming Language: Dataweave 2.0

Databases: SQL, MySQL, Mongo DB, PostgreSQL

Testing and logging tools: MUnit, SoapUI, JIRA, Splunk, and Heroku

Source Control Systems: GitHub, Bitbucket, Azure Repo

Continuous Integration: Jenkins, Azure

PROFESSIONAL EXPERIENCE

BNB (First National Bank) Texas

Software Engineer Apr 2023 – March 2025

●Designed and implemented API-led connectivity solutions using MuleSoft Anypoint Platform, reducing the integration time by 60% and improving system performance.

●Implemented various Mule connectors (HTTPS, SFTP, DB, AnyPointMQ, Twilio, Salesforce) and utilized built-in, custom, and third-party APIs for seamless system integration.

●Configured TLS/SSL and mTLS (Mutual TLS) for secure HTTPS communication, ensuring encrypted data transmission and mutual authentication between client and server.

●Designed MuleSoft APIs using RAML, exposed/consumed SOAP and RESTful (JSON) web services, and developed MUnit suites to validate applications with 80%+ coverage.

●Deployed applications in cloud-hosted environments using CI/CD pipelines and contributed to CloudHub 2.0 migration projects.

●Prepared technical documentation for MuleSoft applications, fixed defects raised by the SIT team, and provided fast consultation for project deployments.

●Modified Vcores and worker sizes via Anypoint Platform, shared audit logs with clients, and implemented REST endpoints for system enhancements.

●Actively participated in daily scrum calls and contributed to key phases of the development lifecycle, ensuring timely delivery and collaboration.

Granite India

Software Engineer Jun 2022 – Mar 2023

●Designed and developed MuleSoft integrations solutions for enterprise applications, including CRM, ERP, and legacy systems. While providing production support for 5 other interfaces, ensuring seamless integrations using built-in, custom, and third-party connectors.

●Implemented case-specific error handling at flow, global, and processor levels, and resolved issues by debugging and troubleshooting Mule applications.

●Created MUnit suites for each application, achieving at least 75% code coverage, and utilized tools like MUnit Test Recorder and parameterization for efficient testing.

●Actively participated in Scrum practices, including daily stand-ups, weekly refinements, bi-weekly retrospectives, and monthly All Team Planning, ensuring iterative app development.

●Utilized Azure DevOps for sprint planning, project management, version control (Git), test case creation, documentation, and running CI/CD pipelines for seamless deployments.

●Worked closely with Architects and SMEs to design new integrations, analyze project requirements, and break down work into user stories for efficient execution.

●Coordinated requirements between on-site and offshore teams to ensure smoother workflows and timely delivery of projects.

Jollibee Food Corporation India

Software Engineer Jul 2020 – Dec 2022

●Reviewed documentation to understand Functional specifications. This involves Client interactions and communication between onsite & offshore teams.

●Designed RAML and APIs in Anypoint Platform while providing support and monitoring for over 40 APIs, ensuring optimal performance and functionality.

●Verified alerts, checked ERROR logs in SumoLogic, and configured CRITICAL alerts in MS Teams for timely reporting and issue resolution.

●Scaled workers as per Architect directions and monitored MQ queues to prevent bottlenecks by providing timely updates and insights.

●Configured monitors in SumoLogic to identify non-repetitive errors requiring development team attention and created database queries to ensure functionality across tables.

●Worked closely with Architects to implement critical configurations, ensuring seamless API performance and addressing potential issues proactively.

MDMS India

Software Engineer Apr 2017 – Jun 2020

●Created, designed, and executed test strategies, including writing and prioritizing test cases and scenarios based on functional requirement documents.

●Executed test cases, reported defects, and defined severity and priority for each issue, ensuring effective tracking and resolution.

●Conducted sanity testing, functionality testing, defect verification, and regression testing, while reviewing test cases prepared by team members.

●Actively participated in client calls, generated daily status reports for tracking progress, and received managerial commendation for delivering high-quality work.

●Successfully imparted knowledge transfer (KT) to team members and other resources, contributing to team growth and efficiency.

Certification

●MuleSoft Certified Developer Level -1

●Workato Automation Pro – I, II, III

EDUCATION

Bachelor of Technology, SRM University Chennai, India

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