Assistant Administrator
Resume:
Nabirye Mercy
Personal details
nabiryemercy**@gmail.
com
Skills
Jinja
Microsoft Office
communications
interpersonal and
communication skills
written and verbal
communication skills
planning skills
work effectively
interpersonal skills
leadership
Ability to work independently
Languages
English
Ganda
Education
Bachelor of Arts & Social Sciences Sep 2015 - Jun 2018 Kyambogo University, Kampala, Kampala
Uganda Certificate of Education (UCE) Sep 2009 - Jun 2012 Green Vine College - Kayunga
Uganda Advanced Certificate of
Education (UACE)
Sep 2013 - Jun 2014
Jinja Progressive Academy
Primary Living Examination (PLE) Jun 2008
Kiira Primary School
Employment
Administrator Jan 2021 - Dec 2022
Pesamoni Limited, Ntinda, Kampala, Uganda
* Managed daily operations of the FinTech and Edutech company, including overseeing budgets, staffing, and client relationships. * Worked closely with senior management to develop and implement policies and procedures to improve company performance. * Provided support to clients, ensuring a positive and productive experience with the company's services. * Assisted in the planning and execution of company events, including product launches, client workshops, and training sessions. * Managed client records, ensuring the accuracy and completeness of all client information.
Client Relationship Manager Jan 2020 - Dec 2020
Pesamoni Limited, Ntinda, Kampala, Uganda
* Managed and developed relationships with clients, ensuring a positive and productive experience with the company's services. * Assisted in the planning and execution of client events and workshops. * Collaborated with cross-functional teams to resolve client issues and improve the overall customer experience. Administrative Pesamoni Limited, Assistant Ntinda, Kampala, Uganda Jan 2019 - Dec 2019
* Provided administrative support to senior management and other departments within the company. * Managed scheduling and travel arrangements for senior staff. * Maintained and organized company files and records.
Receptionist/ CASHIER Jan 2018 - Dec 2018
Pesamoni Limited, Ntinda, Kampala, Uganda
* Provided front-line customer service and support to clients, visitors, and staff.
* Managed incoming and outgoing
communications, including phone and email.
* Assisted with administrative tasks as required.
* Processed customer transactions such as sales, refunds and exchange
Youth Secretary & Programme
development manager
Jan 2017 - Nov 2017
Uganda Red Cross Society, Wakiso, Uganda
Youth secretary
* Coordinated and led youth engagement activities and volunteer initiatives within the community.
* Collaborated with local schools and community organisations to raise awareness about Red Cross activities and programs.
* Provided support to youth volunteers, ensuring they have the resources and training they need to effectively engage in community outreach efforts.
* Organized and managed events, such as blood drives, disaster response training, and youth leadership workshops.
* Developed and maintained strong relationships with youth volunteers, community leaders, and stakeholders.
Programme development manager
• Developed reporting frameworks, budgets, and data management, and provide inputs for donor stewardship.
• Actively led the fundraising effort.
Maintained records to document project activities and organized timely reviews for regular monitoring and impact assessment.
Social Studies & Religious Education
Teacher
Jan 2015 - Sep 2015
Guardian Primary School, Jinja, Uganda
* Taught Social Studies and Religious Education to pupils in P.5 and P.6 * Developed and implemented engaging lesson plans that aligned with curriculum standards * Assessed student progress and provided feedback to support their academic growth. * I collaborated with other teachers and school staff to provide a supportive and inclusive learning environment. * Engaged parents and guardians in the educational process, keeping them informed of their child's progress and needs.
Deputy Head Teacher Jan 2015 - Sep 2015
Guardian Primary School, Jinja, Uganda
* Provided administrative and instructional support to the school head teacher. * Assisted with the development and
implementation of school policies and procedures. * Mentored and supported new teachers, providing guidance and feedback to improve their teaching skills. * Assisted with the supervision of student activities, ensuring a safe and positive learning environment.
Human Resource manager & Admin 2024
Green vine college, Kayunga
• Assisted in Recruitment of qualified and competent teachers in the school.
• Performed all administrative duties of the school
• Handled compensation and benefits of the teachers Helped in Training and development of employees
Ensured Employee relations and performance management. ... Provide a career path within the school
Offered continued education opportunities
I trained and supported managers in the college
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