Data Analyst

Andy Kurti

****.********@*****.*** • 718-***-****

Professional Summary

Data Analyst with 2+ years of experience leveraging Excel, SQL, Power BI, Tableau and advanced analytics with R to drive business insights, optimize performance, and increase revenue. Proven track record of improving operational efficiency by 20% and boosting customer retention by 15% through data-driven strategies. Adept at collaborating cross-functionally and delivering actionable visualizations. Seeking to apply expertise in predictive modeling and emerging technologies to solve complex challenges. EXPERIENCE

Elite Travel Group – Data Analyst (Remote) October 2022 – Present

● Examine customer behavior, demographics and booking patterns to develop targeted strategies, leading to a 15% rise in customer retention and a 12% revenue growth within six months.

● Collaborate with sales and marketing teams to evaluate campaign effectiveness, leveraging tactics to enhance promotional strategies, achieving a 17% increase in peak-season customer acquisition.

● Utilize SQL to analyze tour sales performance across different regions and optimize marketing spend using Excel, boosting sales by 13% in underperforming regions and improving marketing ROI by 15%.

● Perform seasonality analysis on tourist arrival data using R to predict future trends through regression models, resulting in a 20% increase in operational efficiency.

● Create interactive Power BI dashboards and use SQL to monitor and analyze across marketing, customer, finance, and sales metrics, providing leadership with real-time insights and reducing costs by 8%. Pro-Service Agency LLC – Tax Preparer January 2020 – June 2021

● Streamlined tax preparation by inputting financial data into ATX and QuickBooks for corporate and personal returns.

● Managed client records (W-2s, 1099s, bank statements) with meticulous organization ensuring precise labeling, filing, retrieving.

● Performed monthly reconciliations of general ledger, bank accounts, credit card statements, etc maintaining 100% accuracy.

● Delivered follow-up client communication to request missing information and answer inquiries. Elite Travel Group – Accounting & Finance Intern June 2019 – Sept. 2019

● Gathered, recorded, stored, and analyzed financial data, ensuring weekly and monthly financial reports.

● Managed accounts receivable by issuing invoices, tracking aging reports, and sending payment reminders for overdue payments.

● Created weekly and monthly cash flow projections, forecasting expected cash inflows and outflows.

● Improved efficiency through cost-benefit and cost-effectiveness analyses, unlocking cost savings, revenue growth, market expansion. TECHNICAL SKILLS

● Programming: SQL, R (Proficient), Python (Familiar)

● Data Visualization: Power BI, Tableau

● Office Suite: Microsoft Office (Word, PowerPoint, Excel – MOS Certified)

● AI Tools: ChatGPT, GPT-4, OpenRefine

EDUCATION & PROFESSIONAL CERTIFICATIONS

● Baruch College, Zicklin School of Business – New York, NY

M.S. in Business Analytics (Data Analytics Concentration) - GPA: 3.55 May 2022

BBA in International Business (Minors: Finance, Economics, History) - GPA: 3.33 August 2019

● Microsoft Office Specialist: Excel Associate & Excel Expert (Office 2019)

● Tableau Certified Data Analyst

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