Senior AR caller

A.L. UMAR SIDDHIQ

Mobile: +91-880*******

E-Mail: *************@*****.***

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Career Goal

Seeking a challenging position with the diverse range of technical skills and the knowledge acquired through various assignments of different industries to solve challenging problems with optimum solutions through best practices and proven methodologies. Technical skills

• Microsoft word, Excel and Power Point

• PDS

• Great Plans

Experience Summary

Having Years of experience in MNC BPO industry with diverse range of technical skills. 1. Legacy Med private Ltd - (Aug-22–till) - Chennai – TN. Role: Senior Executive

Responsibilities:provider billing, Denials (medical Client)

• Call Insurance companies on behalf of provider and collect the information of patient details.

• Prioritize unpaid claims for calling according to the length of time it has been outstanding

• Evaluate unpaid insurance claims

• Call insurance companies and check on the status of claims

• If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)

• Follow-up on missed payments and resolve financial discrepancies. Investigate and appeal denied claims

• In absence of TL playing role as acting TL not to disturb the day to day work.

• Sending daily feedback to the respective FTEs on error.

• Assigning tasks, projects and client assignments based on each team member’s skill set and workload capabilities.

• Maintaining quality and conducting frequent quality audits to identify improvement areas and provide feedback to agents.

• Ensure training and development plans for all team members and fresher’s. 2. Medusind Solutions India Pvt Ltd – (Dec-19 – May-21) - Chennai – TN. Role: Client Service Executive

Responsibilities:provider Billing (EV, Denials) – Client dental

• Call Insurance companies on behalf of provider and collect the information of patient details.

• Prioritize unpaid claims for calling according to the length of time it has been outstanding

• Evaluate unpaid insurance claims

• Call insurance companies and check on the status of claims

• If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)

• Follow-up on missed payments and resolve financial discrepancies. Investigate and appeal denied claims.

A.L. UMAR SIDDHIQ

Mobile: +91-880*******

E-Mail: *************@*****.***

2

3. Elite Holidays PVT LTD – (Mar17 – Sep19) - Chennai – TN. Role: Accountant

Responsibilities:

• Entering Daily Receipts and Payments.

• Receive payment by cash, Cheque, credit cards.

• Handle cash transactions with customers & cash collection, maintaining records, and safeguarding, depositing of money etc.

• Making credit sales analysis report and ensure the payment collection at the right time or not

• Handling outstanding customer accounts.

• Regular follow up with clients.

• Preparing Daily Sales Report and reported to Internal Audit Department. 4. WNS global services PVT LTD – (May16- Jan17) - Chennai – TN. Role: Senior Associate Ops – Great Plains – AR - AP Process Client: Fuel & Fright

Responsibilities:

• Invoice downloading from E-Fax invoice box and website. Segregation of Invoices.

• Preparing and posting entry for various vendor accounts.

• Created excel called Matching reports. It is used to track all the vendor invoices on daily basis.

• Created template for ACH payment.

• Planned and coordinated activities of employees engaged in processing, checking, recording and posting invoices for payments.

• Training the new employee about AP process and methods in each division of work.

• Coordinating with GL, TAX and AR teams for Monthly financials. 5. IQ Back office India PVT. LTD – (May14- Oct15) - Chennai – TN. Role: Senior Process Associate – Great Plains (Invoice processing & Payment) Client: Restaurant

Responsibilities:

• Processing the invoices for payment and statement reconciliations.

• Scheduled Workload for the Process Associates on daily basis.

• Reviewing all the documents entered by PAs and posting the invoice.

• Responsible for addressing e-mails & Payment queries.

• Trained new Joiners as part of project processing.

• Month end closure & reporting involving, Reconciliation.

• Period Closure & Opening of Books

• Workflow handling & processing of documents.

Features of My work

• Received the invoice through Fax & Scanning in Archimedes Application.

• Entering the invoice details in Archimedes Application.

• Routing any clarification of the invoice for respective Controller via Archimedes Application or Email.

• Once approved the invoice posted for payment in Client Software.

• All posted invoice batches selected for payment in Client Software.

• Statements and Purchase journals are reviewed in client Software.

• Handling the vendors and client email.

A.L. UMAR SIDDHIQ

Mobile: +91-880*******

E-Mail: *************@*****.***

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• Responding vendors regarding payment queries.

6. Sutherland Global Solution – (Jan11 – Sep13) - Chennai – TN. Role: Consultant – Great Plains, PDS

Client: Kingfisher & Air India

Tax Audit:

Auditing of all International taxes with the reference to TAX sheet and other updates from the Airline.

Refund Audit:

Auditing of all refunded tickets and there cancellation charges from the guide lines of Airlines.

Air India sales Audit:

Take care of Fare, Tax, Reissue & Refund Audit and identifying revenue and raising ADMs to debit the agent in BSP link.

Responsibilities:

• Working as Fare Auditor in Back Office Operation Dept

• Updating the Airline Waiver documents using Excel and Word

• Finding out the revenue leakage of Airline Company by Auditing. Education

BSC Maths- 2011: Manonmaniam Sundaranar University, Tirunelveli, (TN). BSC life science – 2008:[Dis-cont] Sri Venkateswara University, Tirupathi, (AP). Intermediate - MLT (54.9%)–2005: BS Kannan Govt., Junior College, Chittoor, (AP). SSLC (59.3%) - 2003: Vignana Deepthi Higher Secondary School,Chittoor, (AP). Certifications

• Post graduate diploma in computer application (PGDCA)

• Diploma in “UNIX”(DUC)

• Diploma in “International Airlines &Travel Management ”

• Diploma in “Cargo Management ”

• Diploma in “TicketingCRS”

Strengths

• Good team player with the good communication and inter personal skills.

• Fast learner and Flexible enough to adapt any technology.

• Problem solving skills

• Good coordinating skills

• Ability to work under pressure, positive attitude and result oriented

• Initiative, self-motivated, hardworking and punctual Personal Profile

Date of birth : 26/03/1986

Gender : Male

Marital Status : Married

Languages : Tamil, English and Telugu

Passport Details : H4123724

Date of Expiry: 01-06-2019

A.L. UMAR SIDDHIQ

Mobile: +91-880*******

E-Mail: *************@*****.***

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Declaration:

I hereby declare that all the above statements are true, complete and correct to the Best of my knowledge and belief.

Date :

Place : Chennai yours truly,

Umar siddhiq A. L

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