Executive Assistant

Luciana Simon

Executive Assistant

*************@*****.*** 831-***-**** San Diego, CA

WORK EXPERIENCE

Dog Central Station - Business Owner

December 2022 - current San Diego, CA

Developed and maintained a client base exceeding 110, achieving a 99.4% retention rate and a 97% repeat business rate.

Streamlined financial management and billing processes via CRM software to encourage timely transactions. Collaborated with 10 local businesses and veterinarian clinics to advertise services to community. Managed logistics for 75 animal transports across states, maintaining a flawless 100% health record at destination.

Administered injections and medications such as insulin per treatment instructions. Discflo Engineering Firm - Sales and Marketing Support March 2023 - September 2023 Santee, CA

Assembled sales quote packages to accrue an estimated 7 million dollars in sales for clients in the oil, gas, pharmaceutical and wastewater industries.

Successfully managed and prioritized 10+ marketing projects, consistently meeting all production deadlines. Facilitated collaboration with international clients and teams, ensuring 100% compliance with manufacturing regulations.

Generated detailed quarterly sales reports, leading to a 15% increase in strategic planning accuracy. Developed 5+ presentations from Engineering, Quality Assurance, Sales, and Marketing reports, further enhancing team communication by 30%.

MMKennels - Client Care Coordinator & Executive Assistant January 2020 - March 2023 Montague, CA

Oversaw management of client data and documents, enhancing retrieval efficiency by 20%. Streamlined record management for 1,000+ clients, enhancing data integrity and enabling rapid information retrieval.

Facilitated recruitment for mid-level roles and optimized entry-level hiring processes, improving fill rates by 70%. Streamlined travel logistics across 6 states, enhancing team efficiency by 30% during critical project phases. Led cross-functional teams to successfully deliver 5 major projects on time and within budget, improving client satisfaction by 40%.

Built strong relationships with 50+ clients through personalized communications, enhancing satisfaction and loyalty.

Designed and implemented user-friendly web solutions that enhanced accessibility, improving user satisfaction by 60%.

Clackamas Community College - Student Body President September 2020 - June 2021 Portland, OR

Interviewed and selected candidates for full-time positions, volunteers, and interns, successfully placing candidates across 3 campuses.

Led the oversight of 15+ activities and clubs, boosting participant engagement by 30% through in-person and Zoom meetings.

Facilitated monthly meetings by crafting detailed agendas and documenting notes, enhancing collaboration among 25 student body representatives.

Enhanced course materials and delivery based on student feedback during the pandemic, boosting assurance by 20%.

Delivered engaging presentations to audiences of up to 100, enhancing team collaboration through effective delegation.

Private Client - Certified Nursing Assistant

May 2020 - February 2021 Wilsonville, OR

Provided physical support for patient with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing, or exercising. Recorded vital signs, including blood pressure, pulse, temperature, and respiration rate under supervision of physical therapists, doctors, and cardiologists.

Examined patients to detect issues requiring medical care, including open wounds, bruises, or blood in the urine. Proactively maintained current knowledge of CNA training and agency policies, enhancing compliance and quality of care.

Facilitated adherence to dietary plans by reviewing restrictions and preferences, achieving 95% patient satisfaction.

Facilitated recovery for private client post-acute rehab, improving patient well being and mobility through tailored therapy plans.

EDUCATION

University of California, San Diego (UCSD) - Bachelor of Science, Politics & Business 2023 - 2025 La Jolla, CA

Awards

On track to graduate cum laude from UC San Diego.

College of the Siskiyous - Associate of Science, Political Science 2020 - 2022 Mount Shasta, CA

Awards

Graduated Cum Laude.

Oregon State Board of Nursing - Certified Nursing Assistant, Healthcare April 2020 - May 2020

Wilsonville, OR

SKILLS

Project Management

Client Confidentiality

Attention to Detail

Spreadsheet and Data Analysis

International Client Coordination

Proofreading and Editing

Office Organization

Decision Support

Data entry and record keeping

Conflict Resolution

Resource Coordination

Microsoft Office Proficiency

Email Marketing

Social Media Management & Content Creation

User Experience and Interface Design (UXI)

CPR Certified

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