Quality Assurance engineer

Anunay Rao Batchu

Quality Assurance Engineer

Gainesville, Virginia *************@*****.*** 571-***-**** SUMMARY:

• QA (Quality Assurance) Engineer with 5 years of experience as a Quality Analyst (Manual and Automation testing).

• Experienced in Manual Testing for Web based applications on UI, API testing on Postman, Database testing on SQL developer and PostgreSQL, Mobile application testing on both Android and iOS environment on Real devices as well as Virtual Devices, Audit log validation and testing on ElasticSearch and Threatmetrix (TMX).

• Hands-on experience in Functional, Smoke, Regression, Acceptance, End to End, and System Integration Testing; report, track, and follow-up on issues found during testing promptly.

• Well versed in all aspects of SDLC in Agile Scrum and Waterfall methodologies.

• Experience in working with onsite and offshore teams and coordinating testing efforts across multiple teams.

• Proficient in the use of Jira, Zephyr, and X-ray to create test cases, and test plan document based on product requirements and ensure thorough testing for developed features.

• Proficient in the use of Jira for defect tracking, logging bugs, and reporting the status to the team and management.

• Experience in reading logs from ThreatMetrix (TMX).

• Experience in Web, Mobile (Android and iOS), DB, and API automation in a BDD/Cucumber framework.

• Approachable personality who works well in an independent and team-based environment. SKILLS:

Testing Tools: Selenium WebDriver, Jira, Zephyr, Xray, SauceLabs, TMX Programming Languages: Java

Web Technologies: JSON, JavaScript

Logging Tools: Splunk, Log4j, Kafka, ElasticSearch, Android Studio Framework: Cucumber/Gherkin, TestNG

Databases: Oracle SQL, Postgres DB

Web Services: Postman, SOAP, Rest API

Version Control Tools: Bitbucket, GitLab, GitHub

Project Methodologies: Agile Scrum, SDLC, STLC

Build Tools: Maven

IDE: IntelliJ, Eclipse

WORK EXPERIENCE:

QA Automation Engineer

Silicon Valley Bank March 2020 – Current

I have been an integral part of the QA team of the enterprise platform, Gateway project, Specifically on Multi-Factor Authentication (MFA) teams. As part of the MFA teams, I worked on multiple projects like PSD2, Consent Management, Consent Authorization, Trusted Devices, Biometric Authentication, Multi- Currency payments, SSO to third party vendors, Audit Reporting, Identity and Risk assessment, Implementation of PUSH notifications, Scan Code (Cronto Scanner), Security Key (FIDO2), and testing for various releases.

Responsibilities:

• Extensively involved in testing MFA authentication options such as SMS OTP, PUSH Notifications

(OneSpan), Cronto Scanning, Security Key (FIDO2) and Biometric Authentication, across the web and mobile (iOS and Android) applications for High-Risk Transactions (HRT) and Ultra High-Risk Transactions (UHRT).

• Conducted hands-on Functional, Smoke, Regression, Acceptance, End to End, and System Integration Testing; and reported, tracked, and followed-up on defects in a timely manner.

• Performed manual testing of the web (Chrome, Safari, Firefox, and Edge) and mobile (Android and iOS) applications, API using Postman, and Database using SQL Developer, and Audit log validations in UI, Kafka, Elastic Search, Splunk, TMX, SQL Developer.

• Extensive experience in testing on mobile apps, on real devices as well as on virtual devices via SauceLabs.

• Reported bugs/defects in a timely fashion and collaborated with developers to ensure fixes and meet project delivery deadlines.

• Gathered, used, and analyzed defect metrics to discuss with team internally and present to management.

• Set up the automation framework to get started with web-based automation, and currently assisting the team in setting up the automation framework to accommodate for Android and iOS- based automation.

• Wrote custom automation scripts for UI (User Interface), DB(Database), and API (Application Programming Interface) for Functional, Smoke, and Regression tests for various critical flows, including, but not restricted to login, Forced Password Reset, Two Step Login Verification, Profile updates like changing the user’s phone number and password, adding a recipient, and making payments using the recipient.

• Automated the process of entering and validating the One-Time Passcode (OTP) using Twilio API.

• Ran daily automation jobs and fixed any issues found during the runs.

• Extensive knowledge on reading TMX logs for risk analysis of user’s profile.

• Worked with geographically diverse teams to ensure 24/7 support for maintenance and Regression tests across all pre-production environments.

• Played an integral role in all Agile ceremonies to refine and point the QA efforts for Sprint Stories.

• As part of the MFA team, I worked on testing critical flows, including Login on web and mobile apps, Consent Login, New User Registration, Passwordless switch user profiles, and Profile Updates like change phone number, change password, and two step login verification.

• Tested Urban Airship Push Notifications for Android and iOS applications.

• Worked on Consent Management, focusing on Strong Customer Authentication (SCA) and Dynamic Linking as part of Payments Services Directive 2 (PSD2) - European compliance regulation.

• Worked on Consent Authorization, focusing on various methods like AISP (Account Information Service Provider), PISP (Payment Initiation Service Provider), and CBPII (Card based Payment Instrumentation Issuer) and related consent revocations for users with UK domicile designation and proper scope entitlements.

• Experience in testing Domestic and Cross border/Cross Currency payments such as SWIFT, SEPA, BACS. CHAPS, and Faster payments.

Tools and Environment: Selenium Webdriver, Java, Maven, cucumber, Jenkins, Bitbucket, GitLab, IntelliJ, SQL Developer, Postman, Splunk, Elastic Search, Android Studio, Android OS, iOS, SauceLabs, Jira, Zephyr, Xray, Confluence, SharePoint, Appium Teaching Assistant

Donald G. Costello College of Business (formerly known as School of Business) George Mason University – Fairfax, VA May 2018 – May 2019 Responsibilities:

• Assisted in answering students’ questions, enabling the professors to complete lesson plans on time.

• Graded 150+ assignments per grading period to aid the Professor.

• Reinforced student learning of skills and materials through weekly check-ins, answering student e-mails and inquiries, attending occasional lectures, and monitoring of discussion board forums for the courses.

EDUCATION:

Master of Science in Data Analytics Engineering

George Mason University – Fairfax, VA 2017-2019

Bachelors in Electronics and Communications Engineering Vellore Institute of technology, India 2013 - 2017

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