Customer Service Information Technology

071*******

Mkhizesamkelisiwe**@g

mail.com

** ******* ****,

Northdale

Pietermaritzburg,South

Africa

Samukelisiwe Mkhize

About Me

I am a 26 year old Committed job seeker with a history of meeting company needs with a consistent and organized practice. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious career-focused, anxious to obtain an entry-level position to help launch career while achieving company goals.

Education

2012 - 2016 Ikusaselihle High School Matric

2018 - 2020 Richfield Institute Of Technology Diploma In Information Technology (Network Engineering)

Experience

November 2022 - March

2023

CCI Customer Service Agent

Assisted customers with inquiries, issues and complaints via telephone, email and chat. provided accurate information on products and services to customers. Resolved customer service inquiries promptly and efficiently. Mantain up to date knowledge of company's products, services and promotions.

Other Info

Skills

Customer Service

Communications

Teamwork

Issue Resolution

Technical Skills

References

Name of person : Nomfundo

Mkhungo Position : Team

Leader

contact : 078*******

Company: CCI

Name of person: Lenusha

Position: Operations

Manager

Contact: 081*******

Company:CCI

Languages

IsiZulu, English

Others

Troubleshooting and

Connecting computers to the

Ethernet

Data Capturing

Contact this candidate