Customer Service Office Administrative

Victoria Coghlan

**** *** **. *********, **. ****1

**********@*****.*** 319-***-****

Skills

Proficient in office administrative skills. Over 15 years of customer service. Very dedicated and disciplined, 2+ years in parts work, Plus over 20+ years in the automotive industry.

Education

Denison Job Corps

●Certified degree Business administration

●Business/clerical

●Certified business/Clerical, Dorm RA in less than 4 months.

Alburnett School

Hs diploma

General

3.5 gpa

Experience

02/05/2023 - Present

AutoZone

Parts Specialist Manager

Answer phones, order parts, customer service, manager duties, deliver parts if needed, change batteries, fix light bulbs.

08/16/2019 - 0125/2022

Admin.asst, A2Z Heating & Plumbing, North Liberty, ia.

Answer phones, customer service, file invoices, QuickBooks, order parts, file for permits.

6/2018- 8/2019

Protow Towing

Office filing, customer service, answer phones, dispatch drivers.

11/2016- 05/ 2018

Customer service, US Cellular, Marion,Ia.

Inbound customer service calls. Top three and customer service recognition every month with certificates from customers appreciation.

●Awards & accomplishments

●Top 3 and customer service groups for recognition and appreciation of customers.

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