Administrative Assistant Data Entry
Resume:
Emmanuella Phanord
*******.*****@*****.***
Union, New Jersey 07083
Professional Experience:Phlebotomist, Medical Records Clerk, and Administrative Assistant A dedicated and detail-oriented healthcare professional with extensive experience as a Phlebotomist, Medical Records Clerk, and Administrative Assistant, offering strong skills in specimen collection, data entry, and patient care. Demonstrates proficiency in venipunctures, patient identification, and lab sample management, combined with a solid background in office administration, customer service, and tax preparation. Proven ability to manage a wide range of responsibilities with accuracy and professionalism in fast-paced environments, while maintaining confidentiality and adhering to healthcare regulations. Strong communicator and team player, committed to providing high-quality service and support.
Phlebotomist / Lab Assistant
Labcorp - New Jersey
July 2023
● Verifies patient identification to ensure accurate specimen collection.
● Explains sampling procedures to patients, ensuring comfort and compliance.
● Performs venipunctures to obtain blood specimens, ensuring patient safety and specimen integrity.
● Uses aseptic techniques and follows departmental procedures to maintain specimen integrity.
● Successfully completes blood draws and collects various types of specimens.
● Proficient in using Butterfly Needle and Straight Needle techniques.
● Practices proper patient identification and labeling of vials with patient names and dates.
● Assists in centrifuging blood samples and maintaining specimen integrity.
● Works with a diverse range of patients, including varying ages and health statuses.
● Maintains a well-organized workspace and follows infection control standards. Medical Records Clerk / Data Entry
GeneID Lab - New Jersey
June 2023 to Present
● Organizes, maintains, and files both digital and physical patient records with strict attention to detail.
● Prepares, formats, and proofreads reports, presentations, and documents.
● Provides general administrative support to teams or departments, including assisting with research and projects.
● Handles confidential and sensitive information with discretion and professionalism.
● Supports the executive team with administrative needs, including calendar management and correspondence.
● Proficient in Microsoft Office Suite and Google Workspace (Docs, Sheets, Calendar).
● Demonstrates excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
Office Assistant / Tax Preparer / Customer Service Multi Services - Maplewood, NJ
July 2016 to June 2023
● Reviewed and prepared tax returns using accounting software, ensuring accuracy and compliance with tax laws.
● Consulted tax law publications to resolve complex client situations and calculated taxes owed or refunds due.
● Assisted clients with tax-related inquiries, presenting approved returns and filing documents.
● Answered customer questions via email, chat, or phone, offering excellent service and support.
● Managed office operations, including maintaining office supplies and organizing paperwork.
● Screened candidates through phone interviews and managed hiring paperwork.
● Performed data entry, tracked and checked the accuracy of information in Excel and other internal systems.
● Maintained a customer service-oriented approach, greeting clients and visitors with professionalism.
Phlebotomist / Specimen Collection Technician
Bio-Reference Laboratories, Inc. - New Jersey
June 2021 to April 2023
● Performed COVID-19 testing and specimen collection, ensuring proper procedures were followed.
● Provided customer service by assisting individuals with test procedures and processing samples.
● Supervised staff and ensured adherence to testing protocols in compliance with healthcare standards.
● Processed specimens and completed necessary paperwork accurately and efficiently. Patient Care Technician
Chilton Hospital - Pompton Plains, NJ
March 2014 to May 2016
● Cataloged patient needs and communicated them effectively to the medical staff.
● Monitored and observed patients, reporting any changes in their conditions.
● Performed non-critical medical and therapeutic procedures under medical guidance.
● Assisted patients with daily living activities, providing compassionate care and ensuring comfort.
● Collected specimens, ensured the cleanliness of patient rooms, and kept work areas sanitized. Education:
Bachelor's in Art
Ashford University - San Diego, CA
March 2016 to April 2019
Associate of Science
Berkeley College - Woodland Park, NJ
December 2015
Certificate in Patient Care Tech
Berkeley College - Woodland Park, NJ
April 2014
Skills:
● Haitian Creole translation
● Phlebotomy and Specimen Collection: Venipuncture, blood draws, specimen labeling, infection control, and patient care.
● Administrative Support: Document management, data entry, calendar management, correspondence, and office organization.
● Customer Service: Excellent communication, client relations, and problem-solving skills.
● Tax Preparation: Tax returns, financial document review, and understanding of tax law.
● Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and basic accounting software.
● Attention to Detail: Strong organizational skills, data accuracy, and ability to manage time effectively.
● Discretion and Confidentiality: Expertise in handling sensitive medical and personal information.
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