Customer Service Sales Associate
Resume:
KAREN DAVIS
**** ******** ****** **** / ***. ****
904-***-**** (home)
215-***-**** (cell)
E-mail – *******@***.***
OBJECTIVE:
To apply my merchandising skills, excellent customer service experience, knowledge and abilities to a new opportunity in a retail environment.
CAREER EXPERIENCE:
Buy Buy Baby, Jacksonville, Florida
Clothing Department/Backup Cashier February 2018 – Present
Responsibilities include:
Merchandising the clothes department
Floor moves
Recovery
Receiving
Putting out shipments
Pricing and markdowns
Clothing sales and customer assistance
Assisting customers in other departments when needed
Cashiering and customer service desk in a quick and efficient manner
Answering phone and directing to appropriate area
Educate and sign up customers for Buy Buy Baby rewards and credit cards
Dillards, Jacksonville, Florida February 2017 – February2018
Ladies Shoe Sales
Macys, Pompano Beach, Florida October 2014 –February 2017
SSA/Sales Associate
. Started as temporary Seasonal Sales Assistant to managers. Responsibilities included resolving customer issues on the sales floor, assisting managers with all opening and closing procedures including closing out registers and appropriate paperwork, handling change for all registers and collecting all night deposits.
. After holiday season I continued as a sales associate in linen department and was then moved to fine and fashion jewelry when a position became available.
Not Just Jewelry, Philadelphia, Pa./ Tamarac, Fl. April 2000 – January 2012 Owner/Buyer/Sales
Selling at “Girl’s Night Out” shopping events, home parties, flea markets and craft shows
Responsible for inventory control, purchasing of merchandise and supplies
Responsible for booking events/shows and travel accommodations for helpers and myself
Responsible for setting up & breaking down shows
Responsible for directing helpers how to prepare, merchandise, set up and break down shows/events
Responsible for advertising in local papers, emailing our customers of upcoming show dates/locations
Responsible for all phases of weekly/monthly accounting/bookkeeping
EDUCATION:
Community College of Philadelphia, Philadelphia, Pa.
Associate Degree in Arts/Behavioral Science/Psychology, 1999-2002
Philadelphia University, Philadelphia, Pa.
Certification in Interior Decorating and Design Course, 2003-2004
TECHNICIAL SKILLS
Microsoft Word, Excel, Power Point, Adobe Photoshop
REFERENCES:
Kim Victor Wald
427 Seahorse Rd
Brigantine, N.J. 08203
*****@********************.***
Traffic Manager
Mindy Mendelsohn
*****.**********@*-****.***
Office Manager
Phillip Galloway
Store Manager for Buy Buy Baby
Dear Hiring Professional,
I am a merchandiser, sales and customer service person with years of hands-on experience with a wide range of people skills. I am creative and innovative in problem solving and customer support relations. I would welcome the opportunity to learn of your needs and how I may contribute to your company’s growth and success.
I have always worked in front of the public, whether it was in my own business or working for another company. With the extent of my people experience I feel that I would be an asset to any company.
My key strengths are my positive attitude, my creativeness and thinking outside of the box when needed. I truly enjoy working and being around people and find it easy to build rapports with them.
I am always eager for opportunities to learn new things where I can advance my abilities and better contribute to the team that I am a part of. Given my abilities and experience I would appreciate the opportunity and consideration to explore if there is a place for me with your organization.
Sincerely,
Karen Davis
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