Customer Service Team Leader
Resume:
Carl Jones Jr.
Bakersfield, CA
********@*****.***
SKILLS AND QUALIFICATIONS
Construction and Carpentry
Knowledge of principles and methods for showing, promoting, and selling products
Alcohol Beverage Control certified
Excellent customer service skill: conflict resolution, answer customers' questions regarding products, prices, availability, or credit terms
Stadium security
Subcontract vendor
EMPLOYMENT HISTORY
Event Management Solutions – Subcontractor Jan. 2016 – Current
Santa Clara, CA
Estimate or quoted prices, credit or contract terms, warranties, and delivery dates
Collect cash and electronic payments while maintaining register.
Answer customers’ questions about services, product, or general information.
Planet Popcorn – Sales/Marketing Jan. 2016 – Current
Santa Clara, CA
Fill customers’ orders from stock and placed inventory orders.
Consult with clients to resolve problems and to provide ongoing support.
Promote and sold products or services that included marketing strategy/tactics.
Levy Stadium – Booth Set-up Jan. 2016 – Current
Santa Clara, CA
Team Leader, direct supervisor responsible for team of members.
Perform quality checks on products and parts.
Review work orders and blueprints to ensure work is performed to specifications.
EDUCATION AND CERTIFICATE
High School Diploma
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